Initial Set Up
Maintenance
Troubleshooting
General Information
 HP Print Server Appliance Documentation For Firmware Version
 Product Overview
Product Introduction
 Operation and Management
Product Description
 Product Updates
Compatibility with HP Print Servers
Compatibility with Other Non-HP Print Servers
Page
 Product Specifications
Model Number
 Language Options and Power Cord Requirements
System Requirements
 Supported Clients
Supported Printers
Supported Web Browsers
What Ships in the Box
 Security Features
Physical Specifications
 Electrical Specifications
Environmental Specifications
Safety Certifications
 Accessing the Web Interface
Web Interface for the PSA
Supported Web Browsers
 Print Services
Diagnostics
Menu
Overview
 Print Server Name
Appliance Status
System Load
Disk Usage
 Changing the Date and Time
 System Messages for Date and Time
 Steps for Installation and Configuration
Getting Started
What Ships in the Box
 Install printers on clients Back up the settings
 Installing Printers on Clients
 Bypassing Point and Print
For Windows 2000 and XP Clients
 Configuring Printing for Unix Clients
Configuring Print Queues for BSD-like Systems
For Windows NT Clients
 Configuring Print Queues Using SAM HP-UX Systems
Complete the Add Remote Printer/Plotter screen
Be sure to check the box Remote Printer is on a BSD System
Printing a Test File
 Lpr -Pprintername filename
 LEDs
LED Name Description
 Power Button Starting Up and Shutting Down the PSA
Enter and Cancel Buttons
Power LED
Front Panel Display
 Direction Buttons
Numeric Keypad
Making Entries
Messages on the Front Panel
 Configuring the IP Address Using the Front Panel
Configuring the IP Address
Starting Front Panel Operation
Display Action
 Display Action
 Setting or Changing the Front Panel Password
Page
 Hardware Installation
Desktop/Rack Shelf/Under-Printer Installation
Rackmount Installation
 Cable Connections
Page
 TCP/IP and DNS Settings
TCP/IP and DNS Settings
 Manually specify IP information
Subnet Mask
 Configuring the PSA Using the Web Interface
At a workstation, access the web browser
 Microsoft Network Settings
Microsoft Network Settings
Microsoft Network Settings Field Name Description
 Workgroup Enable
Authentication Automatically
Print Server
Appliance Name
 Administrator Name Domain
Administrator Password
Specified
Membership
 Microsoft Windows Domain Authentication Features
 Adding the PSA to a Domain
Enabling and Disabling Microsoft Domain Security
 Granting Printer Access or Authority to Users and Groups
Administrator Accounts for the PSA
 LPD
LPD Printing
 LPD Settings
Field Name Description Disable LPD printing
Enable LPD printing from ALL hosts
Enable LPD printing from specified hosts
 Configuring LPD Printing
 Snmp Settings
Snmp and the PSA
Snmp Traps
 Snmp Settings
Field Name Description Enable SNMPv3
Authentication Key
User Name
 ColdStart Status current
TrapTest
LogEventCriticalAlert
 SNMPv3
 Initial Account Creation Through the PSAs Web Interface
 Removing the SNMPv3 Account
 Print Shares
Print Shares Option
Print Share List
 Field Description Names Share
Status
Active
 Adding a Print Share to the PSA
Delete
 HP Business Inkjet Printers
HP Color LaserJet Printers
HP LaserJet Printers
 TCP/IP and DNS Settings
Add Print Share of 3
Field Names Description
 Add Print Share of 3 Field Names Description
Description optional
 My Network Places
Network Places
Page
 Viewing and Managing Print Jobs
Print Jobs
 Print Share Properties
Properties
 Printer Network Connector
Prevent the print share from being used, just from being
Displayed in Network Neighborhood or in My Network Places
Pause printing from this print share
 Printer Driver
Drivers Field Name Description
 Print Share Security
 Select Access Type
Domain Members
Print Share Security
 Printer Driver Management
System Messages for Driver Management
 Com/go/psawhitepapers
 Psawhitepapers
Client side rendering
 Adding a New Printer Driver
 Adding a New Printer Driver
New Printer Driver Field Name Description
 Drivers Highlight the driver to install and click
 New Printer Driver Field Name Description
 Installing Printer Drivers
 Security Warning When Adding New Drivers
Resolution
Driver Name Mismatch
Scenario
Page
 Configuring the Administrator Account
Administrator Accounts
 Local Administrator Accounts
Adding a Local Administrator Account
 Confirm Password
 Deleting a Local Administrator Account
Local Administrator Password
Field Names Description Administrator Name
 Domain Administrator Accounts
Adding a Domain Administrator Account
 Select Accounts from
Domain Members
 Basic Authentication
Single Sign-On SSO
 Configuring Internet Explorer
 SSL Certificates
SSL Certificate
SSL Certificate
Page
 Viewing the SSL Certificate
 Requesting a New Certificate
 Creating a Self-Signed Certificate
Self-Signed Certificate Field Names Description
Days
 Requesting a Signed Certificate from a Certificate Authority
Page
 Installing a Certificate from a Certificate Authority
Page
 Backing Up Network Settings and Printer Information
 Resetting the PSA to Factory Defaults Front Panel
Restore Configuration Successful window appears. Click
 Restarting or Rebooting the PSA
Upgrading the Firmware on the PSA
Page
 System Summary
 TCP/IP Network Configuration Information
 Microsoft Network Configuration Information
 Snmp Traps Information
 LPD Configuration Information
 Installed Printer Drivers Information
 Diagnostic Report
 System
 Domain Controllers
 Printer Status
 Full
 Event Log
Event Log Messages
 Buttons on the Event Log
Button Description Name
 Fields on the Event Log
 Event Log Filters
Page
 Initiated standard shutdown
Completed standard startup
Completed non-standard startup -- followed abrupt shutdown
 Running on UPS battery due to power failure
Shutdown initiated due to low UPS battery
Shutdown initiated. UPS battery run time expired
 Shutdown cancelled. Normal power restored
 Category Networking
 Cannot communicate with domain controller Level Error
Cannot communicate with any domain controllers
 Category Security
Action
 Action
 Failed Wins name resolution Level Error Category Networking
 Controller, the PSA will not be able to authenticate users
 Cannot communicate with any Wins servers
 Cannot communicate with any DNS servers
 Authentication failed Level Error Category Security
 Action
 Action
Page
 Detected printer problem
 Changed IP address
Added printer
Deleted printer
 Upgraded firmware
Changed printer IP address
Deleted printer driver
Cleared log file
 Backed up settings
Failed to restore settings from backup file
Added administrator account
 Deleted administrator account
Enabled NT domain authentication
Changed Wins server address
Changed Windows domain or workgroup name
 Disabled NT domain authentication
Enabled LPD printing for all hosts
Added account in NT domain
 Enabled LPD printing for specified hosts
Disabled LPD printing for all hosts
Set NT user capabilities
Failed to create NT domain machine account
 Failed to join NT domain
Changed PSA name
 Removed administrator access from domain accounts
Security--Administrators Changed DNS server address
Changed time
Changed SSL encryption level
 Installed self-signed certificate
Installed certificate from a certificate signing authority
 Enabled Snmp v1/v2
Disabled Snmp v1/v2
 Enabled Snmp v3
Disabled Snmp v3
Added destination to Snmp trap notification list
Removed destination from Snmp trap notification list
 Enabled redirection to Https
Disabled redirection to Https
Added Wins server
Deleted Wins server
 Failed to upgrade firmware
Failed to backup settings
Added DNS server
Deleted DNS server
 Installed printer driver
Created NT domain account
Joined NT domain
 Printer driver installation failed Level Error
Initialized printer driver
 Action
Page
 System Messages
Add Printer Wizard and Add Driver Wizard
Page
Page
Page
 Installing driver Informational Installing Printer Drivers
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Page
 Print Shares
Page
 Driver Management
 Date / Time
 TCP/IP and DNS Settings
Microsoft Network Settings
Page
 Snmp Settings
LPD Printing
 Administrators
Joined to domain controllers
 Backup, Restore, Upgrade, and Restart Pages
SSL Certificate
 Backup, Restore, Upgrade in progress
 Cposupport
 Event Log
 Troubleshooting the HP Print Server Appliance
Hardware Problems
# Condition
 Configuration Problems
Num. Condition Possible Cause/Solution
 To find the PSA more quickly
 General tab
Scheduling tab
Sharing tab
Security tab
Page
 Printing Problems
Num. Condition
Page
 Verify the DNS lookup tables using the following steps
Initialize the driver for that printer
Page
 Printer Driver Problems
Download the latest firmware for the PSA
 Administrators-Add Domain Accounts page in the PSAs web
 Security Problems
About the Indicator Lights LEDs
LED Problem Conditions
LED Normal Conditions
 Frequently Asked Questions
Configuration
Printing
 Printer Driver
 Power Outages
Answers Configuration
Can I use Web Jetadmin to manage my PSA?
 Can the PSA be configured via TELNET?
Can I use a hyphen in the PSA name?
Can the PSA integrate into a Windows 2000 environment?
Is the PSA compatible with non-HP print servers?
 Can the PSA accept print jobs from Unix clients?
Can I print in a Novell environment?
How are print jobs sent to the PSA?
 Verify the DNS lookup tables using the following steps
 Printer Drivers
Jobs are getting stuck on the PSA for one of my printers
Page
 How do I connect an uninterruptible power supply UPS?
Page
 Contact HP
 Warranty, Regulatory, and Licensing Information
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
 Local Warranty Statements
Regulatory Statements FCC Statement USA
 Safety Certifications
European Community
Electromagnetic Emissions
Australia
 Signature of HP Representative
 HP Limited Warranty/Limitation of Liability
Trademarks and Copyrights
 HP Software License
Page
 Other Software Licenses
 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu
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 GNU General Public License
Version 2, June 1991 Copyright c 1989
 GNU General Public License
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 GNU Library General Public License
Version 2, June 1991 Copyright C
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 Copyright c 2000 Gregory Trubetskoy. All rights reserved
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