General Information
Initial Set Up
Maintenance
Troubleshooting
 HP Print Server Appliance Documentation For Firmware Version
 Product Introduction
Product Overview
 Product Description
Operation and Management
 Compatibility with HP Print Servers
Product Updates
Compatibility with Other Non-HP Print Servers
Page
 Model Number
Product Specifications
 System Requirements
Language Options and Power Cord Requirements
 What Ships in the Box
Supported Clients
Supported Printers
Supported Web Browsers
 Physical Specifications
Security Features
 Environmental Specifications
Electrical Specifications
Safety Certifications
 Web Interface for the PSA
Accessing the Web Interface
Supported Web Browsers
 Overview
Print Services
Diagnostics
Menu
 Disk Usage
Print Server Name
Appliance Status
System Load
 Changing the Date and Time
 System Messages for Date and Time
 Getting Started
Steps for Installation and Configuration
What Ships in the Box
 Install printers on clients Back up the settings
 Installing Printers on Clients
 For Windows 2000 and XP Clients
Bypassing Point and Print
 Configuring Print Queues for BSD-like Systems
Configuring Printing for Unix Clients
For Windows NT Clients
 Printing a Test File
Configuring Print Queues Using SAM HP-UX Systems
Complete the Add Remote Printer/Plotter screen
Be sure to check the box Remote Printer is on a BSD System
 Lpr -Pprintername filename
 LED Name Description
LEDs
 Front Panel Display
Power Button Starting Up and Shutting Down the PSA
Enter and Cancel Buttons
Power LED
 Messages on the Front Panel
Direction Buttons
Numeric Keypad
Making Entries
 Display Action
Configuring the IP Address Using the Front Panel
Configuring the IP Address
Starting Front Panel Operation
 Display Action
 Setting or Changing the Front Panel Password
Page
 Desktop/Rack Shelf/Under-Printer Installation
Hardware Installation
Rackmount Installation
 Cable Connections
Page
 TCP/IP and DNS Settings
TCP/IP and DNS Settings
 Subnet Mask
Manually specify IP information
 At a workstation, access the web browser
Configuring the PSA Using the Web Interface
 Microsoft Network Settings
Microsoft Network Settings
Microsoft Network Settings Field Name Description
 Appliance Name
Workgroup Enable
Authentication Automatically
Print Server
 Membership
Administrator Name Domain
Administrator Password
Specified
 Microsoft Windows Domain Authentication Features
 Enabling and Disabling Microsoft Domain Security
Adding the PSA to a Domain
 Administrator Accounts for the PSA
Granting Printer Access or Authority to Users and Groups
 LPD Printing
LPD
 Enable LPD printing from specified hosts
LPD Settings
Field Name Description Disable LPD printing
Enable LPD printing from ALL hosts
 Configuring LPD Printing
 Snmp and the PSA
Snmp Settings
Snmp Traps
 User Name
Snmp Settings
Field Name Description Enable SNMPv3
Authentication Key
 TrapTest
ColdStart Status current
LogEventCriticalAlert
 SNMPv3
 Initial Account Creation Through the PSAs Web Interface
 Removing the SNMPv3 Account
 Print Shares Option
Print Shares
Print Share List
 Status
Field Description Names Share
Active
 Delete
Adding a Print Share to the PSA
 HP Color LaserJet Printers
HP Business Inkjet Printers
HP LaserJet Printers
 Add Print Share of 3
TCP/IP and DNS Settings
Field Names Description
 Description optional
Add Print Share of 3 Field Names Description
 Network Places
My Network Places
Page
 Print Jobs
Viewing and Managing Print Jobs
 Properties
Print Share Properties
 Pause printing from this print share
Printer Network Connector
Prevent the print share from being used, just from being
Displayed in Network Neighborhood or in My Network Places
 Drivers Field Name Description
Printer Driver
 Print Share Security
 Domain Members
Select Access Type
Print Share Security
 System Messages for Driver Management
Printer Driver Management
 Com/go/psawhitepapers
 Client side rendering
Psawhitepapers
 Adding a New Printer Driver
 New Printer Driver Field Name Description
Adding a New Printer Driver
 Drivers Highlight the driver to install and click
 New Printer Driver Field Name Description
 Installing Printer Drivers
 Scenario
Security Warning When Adding New Drivers
Resolution
Driver Name Mismatch
Page
 Administrator Accounts
Configuring the Administrator Account
 Adding a Local Administrator Account
Local Administrator Accounts
 Confirm Password
 Local Administrator Password
Deleting a Local Administrator Account
Field Names Description Administrator Name
 Adding a Domain Administrator Account
Domain Administrator Accounts
 Domain Members
Select Accounts from
 Single Sign-On SSO
Basic Authentication
 Configuring Internet Explorer
 SSL Certificate
SSL Certificates
SSL Certificate
Page
 Viewing the SSL Certificate
 Requesting a New Certificate
 Self-Signed Certificate Field Names Description
Creating a Self-Signed Certificate
Days
 Requesting a Signed Certificate from a Certificate Authority
Page
 Installing a Certificate from a Certificate Authority
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 Backing Up Network Settings and Printer Information
 Restore Configuration Successful window appears. Click
Resetting the PSA to Factory Defaults Front Panel
 Upgrading the Firmware on the PSA
Restarting or Rebooting the PSA
Page
 System Summary
 TCP/IP Network Configuration Information
 Microsoft Network Configuration Information
 Snmp Traps Information
 LPD Configuration Information
 Installed Printer Drivers Information
 Diagnostic Report
 System
 Domain Controllers
 Printer Status
 Full
 Event Log Messages
Event Log
 Button Description Name
Buttons on the Event Log
 Fields on the Event Log
 Event Log Filters
Page
 Completed standard startup
Initiated standard shutdown
Completed non-standard startup -- followed abrupt shutdown
 Shutdown initiated due to low UPS battery
Running on UPS battery due to power failure
Shutdown initiated. UPS battery run time expired
 Shutdown cancelled. Normal power restored
 Category Networking
 Cannot communicate with any domain controllers
Cannot communicate with domain controller Level Error
 Action
Category Security
 Action
 Failed Wins name resolution Level Error Category Networking
 Controller, the PSA will not be able to authenticate users
 Cannot communicate with any Wins servers
 Cannot communicate with any DNS servers
 Authentication failed Level Error Category Security
 Action
 Action
Page
 Detected printer problem
 Added printer
Changed IP address
Deleted printer
 Cleared log file
Upgraded firmware
Changed printer IP address
Deleted printer driver
 Failed to restore settings from backup file
Backed up settings
Added administrator account
 Changed Windows domain or workgroup name
Deleted administrator account
Enabled NT domain authentication
Changed Wins server address
 Enabled LPD printing for all hosts
Disabled NT domain authentication
Added account in NT domain
 Failed to create NT domain machine account
Enabled LPD printing for specified hosts
Disabled LPD printing for all hosts
Set NT user capabilities
 Changed PSA name
Failed to join NT domain
 Changed SSL encryption level
Removed administrator access from domain accounts
Security--Administrators Changed DNS server address
Changed time
 Installed certificate from a certificate signing authority
Installed self-signed certificate
 Disabled Snmp v1/v2
Enabled Snmp v1/v2
 Removed destination from Snmp trap notification list
Enabled Snmp v3
Disabled Snmp v3
Added destination to Snmp trap notification list
 Deleted Wins server
Enabled redirection to Https
Disabled redirection to Https
Added Wins server
 Deleted DNS server
Failed to upgrade firmware
Failed to backup settings
Added DNS server
 Created NT domain account
Installed printer driver
Joined NT domain
 Initialized printer driver
Printer driver installation failed Level Error
 Action
Page
 Add Printer Wizard and Add Driver Wizard
System Messages
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Page
Page
 Installing driver Informational Installing Printer Drivers
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Page
 Print Shares
Page
 Driver Management
 Date / Time
 Microsoft Network Settings
TCP/IP and DNS Settings
Page
 LPD Printing
Snmp Settings
 Joined to domain controllers
Administrators
 SSL Certificate
Backup, Restore, Upgrade, and Restart Pages
 Backup, Restore, Upgrade in progress
 Cposupport
 Event Log
 Hardware Problems
Troubleshooting the HP Print Server Appliance
# Condition
 Num. Condition Possible Cause/Solution
Configuration Problems
 To find the PSA more quickly
 Security tab
General tab
Scheduling tab
Sharing tab
Page
 Num. Condition
Printing Problems
Page
 Initialize the driver for that printer
Verify the DNS lookup tables using the following steps
Page
 Download the latest firmware for the PSA
Printer Driver Problems
 Administrators-Add Domain Accounts page in the PSAs web
 LED Normal Conditions
Security Problems
About the Indicator Lights LEDs
LED Problem Conditions
 Configuration
Frequently Asked Questions
Printing
 Printer Driver
 Answers Configuration
Power Outages
Can I use Web Jetadmin to manage my PSA?
 Is the PSA compatible with non-HP print servers?
Can the PSA be configured via TELNET?
Can I use a hyphen in the PSA name?
Can the PSA integrate into a Windows 2000 environment?
 Can I print in a Novell environment?
Can the PSA accept print jobs from Unix clients?
How are print jobs sent to the PSA?
 Verify the DNS lookup tables using the following steps
 Jobs are getting stuck on the PSA for one of my printers
Printer Drivers
Page
 How do I connect an uninterruptible power supply UPS?
Page
 Contact HP
 Hewlett-Packard Limited Warranty Statement
Warranty, Regulatory, and Licensing Information
HP Product Duration of Limited Warranty
 Regulatory Statements FCC Statement USA
Local Warranty Statements
 Australia
Safety Certifications
European Community
Electromagnetic Emissions
 Signature of HP Representative
 Trademarks and Copyrights
HP Limited Warranty/Limitation of Liability
 HP Software License
Page
 Other Software Licenses
 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu
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GNU General Public License
 GNU General Public License
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GNU Library General Public License
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 Copyright c 2000 Gregory Trubetskoy. All rights reserved
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