HP 4250 manual To find the PSA more quickly

1I can't find the PSA in Network Neighborhood.

2I can't print a test page from the PSA to a printer.

●The PSA will install itself in the workgroup called workgroup. If there are no PCs in this workgroup, the PSA will not show up in network neighborhood. Microsoft (R) browsing requires a PC in the workgroup to host a browse list. The administrator must change the workgroup name through the Web interface on the PSA.

To choose another workgroup name for the PSA:

1.Access the PSA's web interface by typing the IP address in a supported browser window.

2.Click Microsoft Network Settings page (under Networking in the PSA's web interface).

3.In the window labeled Windows NT Domain or Workgroup change the name to the correct workgroup name.

4.Click .

●A less common cause is that the Master Browser list (Network Neighborhood) has not yet been updated with the new PSA. Depending on the size and speed of the network, it may take up to 30 minutes before the network's master browser list gets updated.

●Once this browser list gets updated on the PC that's hosting this list, other PCs on the network will check the browser list and be able to see any new devices on the network via Network Neighborhood.

To find the PSA more quickly:

1.Select Start, Find, then Computer.

2.Type the IP address of the PSA then click Find Now.

●Incorrect printer IP address or DNS name. Verify or correct the IP address.

●Duplicate PSA IP address. Verify or correct the IP address.

●Printer is offline or not present on the network. Verify network connectivity by pinging the printer and then place the printer online.

3I get browser errors when trying to access the PSA.

4I can't locate the printer from the client.

5How do I know the printer driver I installed on the PSA was installed on the client? Or how can I tell whether the updated driver I installed on the PSA was successfully installed?

A browser that is not supported or has known limitations may be in the problem. Check the supported web browsers to see if the browser is

supported.

The client is on a different subnet than the PSA. Verify that WINS is configured correctly on the Microsoft Network Settings page.

An updated driver will be copied to the client if the driver has the same name and a newer version or date. You can verify this by printing a test page from the client. The test page will list all the files associated with the driver along with version information.