Authentication failed Level Error Category Security | HP 4250

operational.

Authentication failed (217)

Level: Error

Category: Security

Description: The user attempted to access the PSA, but the request was denied because the user identity was not confirmed or user was not authorized to use the PSA.

Action: It is necessary for the administrator to take one or more of the following actions:

●retype the name and password combination

●verify that the user account exists

●monitor the log file for additional unauthorized access attempts

Authorization failed - local account (218)

Level: Error

Category: Security

Description: The user attempted to access PSA, but the request was but the request was denied because the user identity was not confirmed or user was not authorized to use the PSA. Local account access to the PSA is supported when NT Domain authentication is disabled on the Microsoft Network Settings page (in the web interface under Networking).

Action: It is necessary for the administrator to take one or more of the following actions:

●retype the name and password combination

●verify that the user account exists

●monitor the log file for additional unauthorized access attempts

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HP 4250 manual Authentication failed Level Error Category Security

Contents

Initial Set Up MaintenanceTroubleshooting General Information HP Print Server Appliance Documentation For Firmware Version Product Overview Product Introduction Operation and Management Product Description Compatibility with HP Print Servers Product UpdatesCompatibility with Other Non-HP Print Servers Page Product Specifications Model Number Language Options and Power Cord Requirements System Requirements Supported Clients Supported PrintersSupported Web Browsers What Ships in the Box Security Features Physical Specifications Environmental Specifications Electrical SpecificationsSafety Certifications Web Interface for the PSA Accessing the Web InterfaceSupported Web Browsers Print Services DiagnosticsMenu Overview Print Server Name Appliance StatusSystem Load Disk Usage Changing the Date and Time System Messages for Date and Time Getting Started Steps for Installation and ConfigurationWhat Ships in the Box Install printers on clients Back up the settings Installing Printers on Clients Bypassing Point and Print For Windows 2000 and XP Clients Configuring Print Queues for BSD-like Systems Configuring Printing for Unix ClientsFor Windows NT Clients Configuring Print Queues Using SAM HP-UX Systems Complete the Add Remote Printer/Plotter screenBe sure to check the box Remote Printer is on a BSD System Printing a Test File Lpr -Pprintername filename LEDs LED Name Description Power Button Starting Up and Shutting Down the PSA Enter and Cancel ButtonsPower LED Front Panel Display Direction Buttons Numeric KeypadMaking Entries Messages on the Front Panel Configuring the IP Address Using the Front Panel Configuring the IP AddressStarting Front Panel Operation Display Action Display Action Setting or Changing the Front Panel Password Page Desktop/Rack Shelf/Under-Printer Installation Hardware InstallationRackmount Installation Cable Connections Page TCP/IP and DNS Settings TCP/IP and DNS Settings Manually specify IP information Subnet Mask Configuring the PSA Using the Web Interface At a workstation, access the web browser Microsoft Network Settings Microsoft Network SettingsMicrosoft Network Settings Field Name Description Workgroup Enable Authentication AutomaticallyPrint Server Appliance Name Administrator Name Domain Administrator PasswordSpecified Membership Microsoft Windows Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain Security Granting Printer Access or Authority to Users and Groups Administrator Accounts for the PSA LPD LPD Printing LPD Settings Field Name Description Disable LPD printingEnable LPD printing from ALL hosts Enable LPD printing from specified hosts Configuring LPD Printing Snmp and the PSA Snmp SettingsSnmp Traps Snmp Settings Field Name Description Enable SNMPv3Authentication Key User Name TrapTest ColdStart Status currentLogEventCriticalAlert SNMPv3 Initial Account Creation Through the PSAs Web Interface Removing the SNMPv3 Account Print Shares Option Print SharesPrint Share List Status Field Description Names ShareActive Adding a Print Share to the PSA Delete HP Color LaserJet Printers HP Business Inkjet PrintersHP LaserJet Printers Add Print Share of 3 TCP/IP and DNS SettingsField Names Description Add Print Share of 3 Field Names Description Description optional My Network Places Network PlacesPage Viewing and Managing Print Jobs Print Jobs Print Share Properties Properties Printer Network Connector Prevent the print share from being used, just from beingDisplayed in Network Neighborhood or in My Network Places Pause printing from this print share Printer Driver Drivers Field Name Description Print Share Security Domain Members Select Access TypePrint Share Security Printer Driver Management System Messages for Driver Management Com/go/psawhitepapers Psawhitepapers Client side rendering Adding a New Printer Driver Adding a New Printer Driver New Printer Driver Field Name Description Drivers Highlight the driver to install and click New Printer Driver Field Name Description Installing Printer Drivers Security Warning When Adding New Drivers ResolutionDriver Name Mismatch ScenarioPage Configuring the Administrator Account Administrator Accounts Local Administrator Accounts Adding a Local Administrator Account Confirm Password Local Administrator Password Deleting a Local Administrator AccountField Names Description Administrator Name Domain Administrator Accounts Adding a Domain Administrator Account Select Accounts from Domain Members Basic Authentication Single Sign-On SSO Configuring Internet Explorer SSL Certificate SSL CertificatesSSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Self-Signed Certificate Field Names Description Creating a Self-Signed CertificateDays Requesting a Signed Certificate from a Certificate Authority Page Installing a Certificate from a Certificate Authority Page Backing Up Network Settings and Printer Information Resetting the PSA to Factory Defaults Front Panel Restore Configuration Successful window appears. Click Restarting or Rebooting the PSA Upgrading the Firmware on the PSAPage System Summary TCP/IP Network Configuration Information Microsoft Network Configuration Information Snmp Traps Information LPD Configuration Information Installed Printer Drivers Information Diagnostic Report System Domain Controllers Printer Status Full Event Log Event Log Messages Buttons on the Event Log Button Description Name Fields on the Event Log Event Log Filters Page Completed standard startup Initiated standard shutdownCompleted non-standard startup -- followed abrupt shutdown Shutdown initiated due to low UPS battery Running on UPS battery due to power failureShutdown initiated. UPS battery run time expired Shutdown cancelled. Normal power restored Category Networking Cannot communicate with domain controller Level Error Cannot communicate with any domain controllers Category Security Action Action Failed Wins name resolution Level Error Category Networking Controller, the PSA will not be able to authenticate users Cannot communicate with any Wins servers Cannot communicate with any DNS servers Authentication failed Level Error Category Security Action Action Page Detected printer problem Added printer Changed IP addressDeleted printer Upgraded firmware Changed printer IP addressDeleted printer driver Cleared log file Failed to restore settings from backup file Backed up settingsAdded administrator account Deleted administrator account Enabled NT domain authenticationChanged Wins server address Changed Windows domain or workgroup name Enabled LPD printing for all hosts Disabled NT domain authenticationAdded account in NT domain Enabled LPD printing for specified hosts Disabled LPD printing for all hostsSet NT user capabilities Failed to create NT domain machine account Failed to join NT domain Changed PSA name Removed administrator access from domain accounts Security--Administrators Changed DNS server addressChanged time Changed SSL encryption level Installed self-signed certificate Installed certificate from a certificate signing authority Enabled Snmp v1/v2 Disabled Snmp v1/v2 Enabled Snmp v3 Disabled Snmp v3Added destination to Snmp trap notification list Removed destination from Snmp trap notification list Enabled redirection to Https Disabled redirection to HttpsAdded Wins server Deleted Wins server Failed to upgrade firmware Failed to backup settingsAdded DNS server Deleted DNS server Created NT domain account Installed printer driverJoined NT domain Printer driver installation failed Level Error Initialized printer driver Action Page System Messages Add Printer Wizard and Add Driver WizardPage Page Page Installing driver Informational Installing Printer Drivers Page Page Print Shares Page Driver Management Date / Time TCP/IP and DNS Settings Microsoft Network SettingsPage Snmp Settings LPD Printing Administrators Joined to domain controllers Backup, Restore, Upgrade, and Restart Pages SSL Certificate Backup, Restore, Upgrade in progress Cposupport Event Log Hardware Problems Troubleshooting the HP Print Server Appliance# Condition Configuration Problems Num. Condition Possible Cause/Solution To find the PSA more quickly General tab Scheduling tabSharing tab Security tabPage Printing Problems Num. ConditionPage Verify the DNS lookup tables using the following steps Initialize the driver for that printerPage Printer Driver Problems Download the latest firmware for the PSA Administrators-Add Domain Accounts page in the PSAs web Security Problems About the Indicator Lights LEDsLED Problem Conditions LED Normal Conditions Configuration Frequently Asked QuestionsPrinting Printer Driver Answers Configuration Power OutagesCan I use Web Jetadmin to manage my PSA? Can the PSA be configured via TELNET? Can I use a hyphen in the PSA name?Can the PSA integrate into a Windows 2000 environment? Is the PSA compatible with non-HP print servers? Can I print in a Novell environment? Can the PSA accept print jobs from Unix clients?How are print jobs sent to the PSA? Verify the DNS lookup tables using the following steps Printer Drivers Jobs are getting stuck on the PSA for one of my printersPage How do I connect an uninterruptible power supply UPS? Page Contact HP Hewlett-Packard Limited Warranty Statement Warranty, Regulatory, and Licensing InformationHP Product Duration of Limited Warranty Local Warranty Statements Regulatory Statements FCC Statement USA Safety Certifications European CommunityElectromagnetic Emissions Australia Signature of HP Representative HP Limited Warranty/Limitation of Liability Trademarks and Copyrights HP Software License Page Other Software Licenses 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu Copyright c 1995-1997 The Apache Group All rights reserved GNU General Public License Version 2, June 1991 Copyright c 1989 GNU General Public License Page Page USA GNU Library General Public License Version 2, June 1991 Copyright CPage Page Page Page Page Copyright c 2000 Gregory Trubetskoy. 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