Maintenance
Initial Set Up
Troubleshooting
General Information
 HP Print Server Appliance Documentation For Firmware Version
 Product Introduction
Product Overview
 Product Description
Operation and Management
 Compatibility with Other Non-HP Print Servers
Product Updates
Compatibility with HP Print Servers
Page
 Model Number
Product Specifications
 System Requirements
Language Options and Power Cord Requirements
 Supported Printers
Supported Clients
Supported Web Browsers
What Ships in the Box
 Physical Specifications
Security Features
 Safety Certifications
Electrical Specifications
Environmental Specifications
 Supported Web Browsers
Accessing the Web Interface
Web Interface for the PSA
 Diagnostics
Print Services
Menu
Overview
 Appliance Status
Print Server Name
System Load
Disk Usage
 Changing the Date and Time
 System Messages for Date and Time
 What Ships in the Box
Steps for Installation and Configuration
Getting Started
 Install printers on clients Back up the settings
 Installing Printers on Clients
 For Windows 2000 and XP Clients
Bypassing Point and Print
 For Windows NT Clients
Configuring Printing for Unix Clients
Configuring Print Queues for BSD-like Systems
 Complete the Add Remote Printer/Plotter screen
Configuring Print Queues Using SAM HP-UX Systems
Be sure to check the box Remote Printer is on a BSD System
Printing a Test File
 Lpr -Pprintername filename
 LED Name Description
LEDs
 Enter and Cancel Buttons
Power Button Starting Up and Shutting Down the PSA
Power LED
Front Panel Display
 Numeric Keypad
Direction Buttons
Making Entries
Messages on the Front Panel
 Configuring the IP Address
Configuring the IP Address Using the Front Panel
Starting Front Panel Operation
Display Action
 Display Action
 Setting or Changing the Front Panel Password
Page
 Rackmount Installation
Hardware Installation
Desktop/Rack Shelf/Under-Printer Installation
 Cable Connections
Page
 TCP/IP and DNS Settings
TCP/IP and DNS Settings
 Subnet Mask
Manually specify IP information
 At a workstation, access the web browser
Configuring the PSA Using the Web Interface
 Microsoft Network Settings Field Name Description
Microsoft Network Settings
Microsoft Network Settings
 Authentication Automatically
Workgroup Enable
Print Server
Appliance Name
 Administrator Password
Administrator Name Domain
Specified
Membership
 Microsoft Windows Domain Authentication Features
 Enabling and Disabling Microsoft Domain Security
Adding the PSA to a Domain
 Administrator Accounts for the PSA
Granting Printer Access or Authority to Users and Groups
 LPD Printing
LPD
 Field Name Description Disable LPD printing
LPD Settings
Enable LPD printing from ALL hosts
Enable LPD printing from specified hosts
 Configuring LPD Printing
 Snmp Traps
Snmp Settings
Snmp and the PSA
 Field Name Description Enable SNMPv3
Snmp Settings
Authentication Key
User Name
 LogEventCriticalAlert
ColdStart Status current
TrapTest
 SNMPv3
 Initial Account Creation Through the PSAs Web Interface
 Removing the SNMPv3 Account
 Print Share List
Print Shares
Print Shares Option
 Active
Field Description Names Share
Status
 Delete
Adding a Print Share to the PSA
 HP LaserJet Printers
HP Business Inkjet Printers
HP Color LaserJet Printers
 Field Names Description
TCP/IP and DNS Settings
Add Print Share of 3
 Description optional
Add Print Share of 3 Field Names Description
 Network Places
My Network Places
Page
 Print Jobs
Viewing and Managing Print Jobs
 Properties
Print Share Properties
 Prevent the print share from being used, just from being
Printer Network Connector
Displayed in Network Neighborhood or in My Network Places
Pause printing from this print share
 Drivers Field Name Description
Printer Driver
 Print Share Security
 Print Share Security
Select Access Type
Domain Members
 System Messages for Driver Management
Printer Driver Management
 Com/go/psawhitepapers
 Client side rendering
Psawhitepapers
 Adding a New Printer Driver
 New Printer Driver Field Name Description
Adding a New Printer Driver
 Drivers Highlight the driver to install and click
 New Printer Driver Field Name Description
 Installing Printer Drivers
 Resolution
Security Warning When Adding New Drivers
Driver Name Mismatch
Scenario
Page
 Administrator Accounts
Configuring the Administrator Account
 Adding a Local Administrator Account
Local Administrator Accounts
 Confirm Password
 Field Names Description Administrator Name
Deleting a Local Administrator Account
Local Administrator Password
 Adding a Domain Administrator Account
Domain Administrator Accounts
 Domain Members
Select Accounts from
 Single Sign-On SSO
Basic Authentication
 Configuring Internet Explorer
 SSL Certificate
SSL Certificates
SSL Certificate
Page
 Viewing the SSL Certificate
 Requesting a New Certificate
 Days
Creating a Self-Signed Certificate
Self-Signed Certificate Field Names Description
 Requesting a Signed Certificate from a Certificate Authority
Page
 Installing a Certificate from a Certificate Authority
Page
 Backing Up Network Settings and Printer Information
 Restore Configuration Successful window appears. Click
Resetting the PSA to Factory Defaults Front Panel
 Upgrading the Firmware on the PSA
Restarting or Rebooting the PSA
Page
 System Summary
 TCP/IP Network Configuration Information
 Microsoft Network Configuration Information
 Snmp Traps Information
 LPD Configuration Information
 Installed Printer Drivers Information
 Diagnostic Report
 System
 Domain Controllers
 Printer Status
 Full
 Event Log Messages
Event Log
 Button Description Name
Buttons on the Event Log
 Fields on the Event Log
 Event Log Filters
Page
 Completed non-standard startup -- followed abrupt shutdown
Initiated standard shutdown
Completed standard startup
 Shutdown initiated. UPS battery run time expired
Running on UPS battery due to power failure
Shutdown initiated due to low UPS battery
 Shutdown cancelled. Normal power restored
 Category Networking
 Cannot communicate with any domain controllers
Cannot communicate with domain controller Level Error
 Action
Category Security
 Action
 Failed Wins name resolution Level Error Category Networking
 Controller, the PSA will not be able to authenticate users
 Cannot communicate with any Wins servers
 Cannot communicate with any DNS servers
 Authentication failed Level Error Category Security
 Action
 Action
Page
 Detected printer problem
 Deleted printer
Changed IP address
Added printer
 Changed printer IP address
Upgraded firmware
Deleted printer driver
Cleared log file
 Added administrator account
Backed up settings
Failed to restore settings from backup file
 Enabled NT domain authentication
Deleted administrator account
Changed Wins server address
Changed Windows domain or workgroup name
 Added account in NT domain
Disabled NT domain authentication
Enabled LPD printing for all hosts
 Disabled LPD printing for all hosts
Enabled LPD printing for specified hosts
Set NT user capabilities
Failed to create NT domain machine account
 Changed PSA name
Failed to join NT domain
 Security--Administrators Changed DNS server address
Removed administrator access from domain accounts
Changed time
Changed SSL encryption level
 Installed certificate from a certificate signing authority
Installed self-signed certificate
 Disabled Snmp v1/v2
Enabled Snmp v1/v2
 Disabled Snmp v3
Enabled Snmp v3
Added destination to Snmp trap notification list
Removed destination from Snmp trap notification list
 Disabled redirection to Https
Enabled redirection to Https
Added Wins server
Deleted Wins server
 Failed to backup settings
Failed to upgrade firmware
Added DNS server
Deleted DNS server
 Joined NT domain
Installed printer driver
Created NT domain account
 Initialized printer driver
Printer driver installation failed Level Error
 Action
Page
 Add Printer Wizard and Add Driver Wizard
System Messages
Page
Page
Page
 Installing driver Informational Installing Printer Drivers
Page
Page
 Print Shares
Page
 Driver Management
 Date / Time
 Microsoft Network Settings
TCP/IP and DNS Settings
Page
 LPD Printing
Snmp Settings
 Joined to domain controllers
Administrators
 SSL Certificate
Backup, Restore, Upgrade, and Restart Pages
 Backup, Restore, Upgrade in progress
 Cposupport
 Event Log
 # Condition
Troubleshooting the HP Print Server Appliance
Hardware Problems
 Num. Condition Possible Cause/Solution
Configuration Problems
 To find the PSA more quickly
 Scheduling tab
General tab
Sharing tab
Security tab
Page
 Num. Condition
Printing Problems
Page
 Initialize the driver for that printer
Verify the DNS lookup tables using the following steps
Page
 Download the latest firmware for the PSA
Printer Driver Problems
 Administrators-Add Domain Accounts page in the PSAs web
 About the Indicator Lights LEDs
Security Problems
LED Problem Conditions
LED Normal Conditions
 Printing
Frequently Asked Questions
Configuration
 Printer Driver
 Can I use Web Jetadmin to manage my PSA?
Power Outages
Answers Configuration
 Can I use a hyphen in the PSA name?
Can the PSA be configured via TELNET?
Can the PSA integrate into a Windows 2000 environment?
Is the PSA compatible with non-HP print servers?
 How are print jobs sent to the PSA?
Can the PSA accept print jobs from Unix clients?
Can I print in a Novell environment?
 Verify the DNS lookup tables using the following steps
 Jobs are getting stuck on the PSA for one of my printers
Printer Drivers
Page
 How do I connect an uninterruptible power supply UPS?
Page
 Contact HP
 HP Product Duration of Limited Warranty
Warranty, Regulatory, and Licensing Information
Hewlett-Packard Limited Warranty Statement
 Regulatory Statements FCC Statement USA
Local Warranty Statements
 European Community
Safety Certifications
Electromagnetic Emissions
Australia
 Signature of HP Representative
 Trademarks and Copyrights
HP Limited Warranty/Limitation of Liability
 HP Software License
Page
 Other Software Licenses
 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu
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GNU General Public License
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GNU Library General Public License
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 Copyright c 2000 Gregory Trubetskoy. All rights reserved
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