Initial Set Up
Maintenance
Troubleshooting
General Information
HP Print Server Appliance Documentation For Firmware Version
Product Overview
Product Introduction
Operation and Management
Product Description
Product Updates
Compatibility with HP Print Servers
Compatibility with Other Non-HP Print Servers
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Product Specifications
Model Number
Language Options and Power Cord Requirements
System Requirements
Supported Clients
Supported Printers
Supported Web Browsers
What Ships in the Box
Security Features
Physical Specifications
Electrical Specifications
Environmental Specifications
Safety Certifications
Accessing the Web Interface
Web Interface for the PSA
Supported Web Browsers
Print Services
Diagnostics
Menu
Overview
Print Server Name
Appliance Status
System Load
Disk Usage
Changing the Date and Time
System Messages for Date and Time
Steps for Installation and Configuration
Getting Started
What Ships in the Box
Install printers on clients Back up the settings
Installing Printers on Clients
Bypassing Point and Print
For Windows 2000 and XP Clients
Configuring Printing for Unix Clients
Configuring Print Queues for BSD-like Systems
For Windows NT Clients
Configuring Print Queues Using SAM HP-UX Systems
Complete the Add Remote Printer/Plotter screen
Be sure to check the box Remote Printer is on a BSD System
Printing a Test File
Lpr -Pprintername filename
LEDs
LED Name Description
Power Button Starting Up and Shutting Down the PSA
Enter and Cancel Buttons
Power LED
Front Panel Display
Direction Buttons
Numeric Keypad
Making Entries
Messages on the Front Panel
Configuring the IP Address Using the Front Panel
Configuring the IP Address
Starting Front Panel Operation
Display Action
Display Action
Setting or Changing the Front Panel Password
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Hardware Installation
Desktop/Rack Shelf/Under-Printer Installation
Rackmount Installation
Cable Connections
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TCP/IP and DNS Settings
TCP/IP and DNS Settings
Manually specify IP information
Subnet Mask
Configuring the PSA Using the Web Interface
At a workstation, access the web browser
Microsoft Network Settings
Microsoft Network Settings
Microsoft Network Settings Field Name Description
Workgroup Enable
Authentication Automatically
Print Server
Appliance Name
Administrator Name Domain
Administrator Password
Specified
Membership
Microsoft Windows Domain Authentication Features
Adding the PSA to a Domain
Enabling and Disabling Microsoft Domain Security
Granting Printer Access or Authority to Users and Groups
Administrator Accounts for the PSA
LPD
LPD Printing
LPD Settings
Field Name Description Disable LPD printing
Enable LPD printing from ALL hosts
Enable LPD printing from specified hosts
Configuring LPD Printing
Snmp Settings
Snmp and the PSA
Snmp Traps
Snmp Settings
Field Name Description Enable SNMPv3
Authentication Key
User Name
ColdStart Status current
TrapTest
LogEventCriticalAlert
SNMPv3
Initial Account Creation Through the PSAs Web Interface
Removing the SNMPv3 Account
Print Shares
Print Shares Option
Print Share List
Field Description Names Share
Status
Active
Adding a Print Share to the PSA
Delete
HP Business Inkjet Printers
HP Color LaserJet Printers
HP LaserJet Printers
TCP/IP and DNS Settings
Add Print Share of 3
Field Names Description
Add Print Share of 3 Field Names Description
Description optional
My Network Places
Network Places
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Viewing and Managing Print Jobs
Print Jobs
Print Share Properties
Properties
Printer Network Connector
Prevent the print share from being used, just from being
Displayed in Network Neighborhood or in My Network Places
Pause printing from this print share
Printer Driver
Drivers Field Name Description
Print Share Security
Select Access Type
Domain Members
Print Share Security
Printer Driver Management
System Messages for Driver Management
Com/go/psawhitepapers
Psawhitepapers
Client side rendering
Adding a New Printer Driver
Adding a New Printer Driver
New Printer Driver Field Name Description
Drivers Highlight the driver to install and click
New Printer Driver Field Name Description
Installing Printer Drivers
Security Warning When Adding New Drivers
Resolution
Driver Name Mismatch
Scenario
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Configuring the Administrator Account
Administrator Accounts
Local Administrator Accounts
Adding a Local Administrator Account
Confirm Password
Deleting a Local Administrator Account
Local Administrator Password
Field Names Description Administrator Name
Domain Administrator Accounts
Adding a Domain Administrator Account
Select Accounts from
Domain Members
Basic Authentication
Single Sign-On SSO
Configuring Internet Explorer
SSL Certificates
SSL Certificate
SSL Certificate
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Viewing the SSL Certificate
Requesting a New Certificate
Creating a Self-Signed Certificate
Self-Signed Certificate Field Names Description
Days
Requesting a Signed Certificate from a Certificate Authority
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Installing a Certificate from a Certificate Authority
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Backing Up Network Settings and Printer Information
Resetting the PSA to Factory Defaults Front Panel
Restore Configuration Successful window appears. Click
Restarting or Rebooting the PSA
Upgrading the Firmware on the PSA
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System Summary
TCP/IP Network Configuration Information
Microsoft Network Configuration Information
Snmp Traps Information
LPD Configuration Information
Installed Printer Drivers Information
Diagnostic Report
System
Domain Controllers
Printer Status
Full
Event Log
Event Log Messages
Buttons on the Event Log
Button Description Name
Fields on the Event Log
Event Log Filters
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Initiated standard shutdown
Completed standard startup
Completed non-standard startup -- followed abrupt shutdown
Running on UPS battery due to power failure
Shutdown initiated due to low UPS battery
Shutdown initiated. UPS battery run time expired
Shutdown cancelled. Normal power restored
Category Networking
Cannot communicate with domain controller Level Error
Cannot communicate with any domain controllers
Category Security
Action
Action
Failed Wins name resolution Level Error Category Networking
Controller, the PSA will not be able to authenticate users
Cannot communicate with any Wins servers
Cannot communicate with any DNS servers
Authentication failed Level Error Category Security
Action
Action
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Detected printer problem
Changed IP address
Added printer
Deleted printer
Upgraded firmware
Changed printer IP address
Deleted printer driver
Cleared log file
Backed up settings
Failed to restore settings from backup file
Added administrator account
Deleted administrator account
Enabled NT domain authentication
Changed Wins server address
Changed Windows domain or workgroup name
Disabled NT domain authentication
Enabled LPD printing for all hosts
Added account in NT domain
Enabled LPD printing for specified hosts
Disabled LPD printing for all hosts
Set NT user capabilities
Failed to create NT domain machine account
Failed to join NT domain
Changed PSA name
Removed administrator access from domain accounts
Security--Administrators Changed DNS server address
Changed time
Changed SSL encryption level
Installed self-signed certificate
Installed certificate from a certificate signing authority
Enabled Snmp v1/v2
Disabled Snmp v1/v2
Enabled Snmp v3
Disabled Snmp v3
Added destination to Snmp trap notification list
Removed destination from Snmp trap notification list
Enabled redirection to Https
Disabled redirection to Https
Added Wins server
Deleted Wins server
Failed to upgrade firmware
Failed to backup settings
Added DNS server
Deleted DNS server
Installed printer driver
Created NT domain account
Joined NT domain
Printer driver installation failed Level Error
Initialized printer driver
Action
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System Messages
Add Printer Wizard and Add Driver Wizard
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Installing driver Informational Installing Printer Drivers
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Print Shares
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Driver Management
Date / Time
TCP/IP and DNS Settings
Microsoft Network Settings
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Snmp Settings
LPD Printing
Administrators
Joined to domain controllers
Backup, Restore, Upgrade, and Restart Pages
SSL Certificate
Backup, Restore, Upgrade in progress
Cposupport
Event Log
Troubleshooting the HP Print Server Appliance
Hardware Problems
# Condition
Configuration Problems
Num. Condition Possible Cause/Solution
To find the PSA more quickly
General tab
Scheduling tab
Sharing tab
Security tab
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Printing Problems
Num. Condition
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Verify the DNS lookup tables using the following steps
Initialize the driver for that printer
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Printer Driver Problems
Download the latest firmware for the PSA
Administrators-Add Domain Accounts page in the PSAs web
Security Problems
About the Indicator Lights LEDs
LED Problem Conditions
LED Normal Conditions
Frequently Asked Questions
Configuration
Printing
Printer Driver
Power Outages
Answers Configuration
Can I use Web Jetadmin to manage my PSA?
Can the PSA be configured via TELNET?
Can I use a hyphen in the PSA name?
Can the PSA integrate into a Windows 2000 environment?
Is the PSA compatible with non-HP print servers?
Can the PSA accept print jobs from Unix clients?
Can I print in a Novell environment?
How are print jobs sent to the PSA?
Verify the DNS lookup tables using the following steps
Printer Drivers
Jobs are getting stuck on the PSA for one of my printers
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How do I connect an uninterruptible power supply UPS?
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Contact HP
Warranty, Regulatory, and Licensing Information
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Local Warranty Statements
Regulatory Statements FCC Statement USA
Safety Certifications
European Community
Electromagnetic Emissions
Australia
Signature of HP Representative
HP Limited Warranty/Limitation of Liability
Trademarks and Copyrights
HP Software License
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Other Software Licenses
412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu
Copyright c 1995-1997 The Apache Group All rights reserved
GNU General Public License
Version 2, June 1991 Copyright c 1989
GNU General Public License
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GNU Library General Public License
Version 2, June 1991 Copyright C
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Copyright c 2000 Gregory Trubetskoy. All rights reserved
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