Non-HP Toner Cartridges
While Hewlett-Packard does not prohibit the use of Non-HP toner cartridges during the warranty period or while under a maintenance contract, we do not recommend their use. The reasons for this are:
•Hewlett-Packard has no control or process to ensure that a Non-HP toner cartridge functions at the high level of reliability of an HP LaserJet toner cartridge. Hewlett-Packard also cannot predict what the long term reliability effect on the printer is from using different toner formulations found in Non-HP cartridges.
•Hewlett-Packard has no control over the actual print quality of a Non-HP toner cartridge. The print quality of HP LaserJet cartridges influences the customer’s perception of the printer. The high print quality of HP LaserJet printers is one of the primary reasons for the success of the product and we are keenly interested in maintaining that image.
•Repairs resulting from the use of Non-HP toner cartridges are not covered under the HP warranty.
Preventive Maintenance 4-9
