Table 7-24

Improperly Sized Image

 

 

 

Possible Cause

Action

 

 

PC tray Microswitches. The paper tray

Perform the“Cassette Size Switches

microswitches indicate the paper size of

(SW603, SW604, SW605) Functional

the installed tray. This information is usedCheck” on page 7-15. Ensure that the

to format the print image to the size of

correct envelope size is selected if

the paper installed in the tray. If the paperappropriate.

tray microswitches are defective, the

 

image is formatted incorrectly.

 

 

 

PS 5 is defective. PS 5 senses the

If improperly sized images result from

trailing edge of the media being fed from

printing from the MP tray, check that PS

the MP tray.

 

5 is functioning correctly mechanically

 

 

and electrically. This feature allows

 

 

odd-sized media to be printed with the

 

 

MP tray. Troubleshoot PS 5 as shown in

 

 

the following procedure.

 

 

MP Paper Size is not set correctly.

Use the MP Paper Size Button on the

 

 

Front Panel to correctly configure paper

 

 

size for the MP Tray.

 

 

 

PS5 Check (MP Tray Paper End Sensor) Functional Test

1 Make a test sheet by cutting a notch in the trailing edge of a sheet of paper as shown in Figure 7-9.

2 Perform the set up procedures listed for the PS4 check (MP Tray Empty Sensor) on page 7-17, and put the test sheet into the MP tray when the display reads XX LOAD LEGAL.

3 The self test print should stop 2 to 5 mm above the notch (see Figure 7-9).

4 Print that extends into cut out area indicates that the sensor PS5 is not free in its travel or is defective. Ensure that the sensor lever is free throughout its entire range of travel. If not, replace the lever or the sensor itself.

7-44 Troubleshooting