7
Troubleshooting
Preliminary Operating Checks
Prior to troubleshooting a specific printer problem, you should ensure that:
•The printer is being maintained on a regular basis as described in Chapter 4.
•The customer is using acceptable media as specified in the User’s Manual.
•The printer is installed on a solid, level surface.
•The line voltage does not vary more than 10% from the nominal rated value as specified on the Power Rating Label.
•The operating environment for the printer and paper is within the temperature and humidity specifications listed in Chapter 1 of this manual.
•The printer is never exposed to ammonia fumes such as those produced by diazo copiers, or office cleaning materials.
•The printer is not exposed to direct sunlight.
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Troubleshooting