Table | White or Blank Pages | ||
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Possible Cause | Action |
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Defective laser shutter. | Check the laser shutter for free operation | ||
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| when inserting the EP Toner Cartridge. | |
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EP Cartridge Support damaged, | Refer to item 4 in Figure | ||
improperly positioned, or missing. | must be installed properly above the EP | ||
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| Cartridge, between the laser shutter | |
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| opening and the fuser stop plate. | |
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Toner Cartridge. No toner is available | forRemove sealing tape or replace the | ||
print. |
| Toner Cartridge. | |
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No Transfer Roller voltage. Without | Perform the“Half Self Test Functional | ||
transfer charge roller voltage, toner | Check” which follows to check all other | ||
cannot be attracted from the surface of | |||
the drum to the paper. |
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No Developing Bias. With no Developing | Refer to “High Voltage System Checks.” | ||
Bias charge, toner is not attracted to the |
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drum. |
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No drum ground path. With no ground | Refer to “High Voltage System Checks.” | ||
path the drum cannot discharge. The |
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negative charge on the drum repels |
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toner, and leaves a white page. |
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Bad Laser Scanning Cable Assembly. | Replace the Laser/Scanning Cable | ||
Assembly. | |||
the Laser/Scanning Assembly, and the |
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DC Controller may be affecting laser |
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output. |
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