Table 7-10

 

50 SERVICE Fuser Malfunction Checks

 

 

 

 

 

Checks

Action

 

 

 

Is the Fuser Assembly correctly

Reseat the Fuser Assembly. Allow

seated?

 

 

adequate time for the error message to

 

 

 

clear (10 minutes) and turn the printer

 

 

 

ON.

 

 

 

Is the Fuser Bulb/ Thermoswitch open?

The fuser bulb and thermoswitch are

 

 

 

wired in series. To check if one or the

 

 

 

other is defective, perform the following:

 

 

 

1. Remove the Fuser Assembly from the

 

 

 

printer.

 

 

 

2. Use an ohmmeter and measure the

 

 

 

continuity between pins (see Figure

 

 

 

7-6, callout 1). It should read about 2

 

 

 

ohms (about 4 ohms for the 220 volt

 

 

 

fuser). If an open condition is detected,

 

 

 

either the fusing bulb or the

 

 

 

thermoswitch is defective. Replace the

 

 

 

defective component (refer to Chapter

 

 

 

6) or replace the complete Fuser

 

 

 

Assembly.

 

 

 

Is the Thermistor defective?

1. Remove the Fuser Assembly and let it

 

 

 

cool to room temperature.

 

 

 

2. Use an ohmmeter and measure the

 

 

 

resistance between pins (see Figure

 

 

 

7-6, callout 2) It should read about 220

 

 

 

K ohms +/- 40 K ohms at ambient

 

 

 

room temperature. If the thermistor is

 

 

 

either open or shorted, replace the

 

 

 

thermistor (refer to Chapter 6) or the

 

 

 

complete Fuser Assembly.

 

 

 

Does the error persist?

1. Verify all cabling is correct.

 

 

 

2. Replace the following components in

 

 

 

the order given:

 

 

 

Power Supply Assembly

 

 

 

DC Controller PCA

 

 

 

 

See Figure 7-11 for Fuser Assembly location and Chapter 6 for removal and replacement, as necessary.

N o t e

The 50 SERVICE error message can be cleared

 

immediately by shorting the C202 leads on the

 

HP LaserJet 4/4M (or the C205 leads on the HP

 

LaserJet 4 Plus/4M Plus/5/5M/5N) on the DC

 

Controller. Remove the Formatter PCA to access

 

the DC Controller as shown in Chapter 6.

7-30 Troubleshooting