Table 7-27

Background Scatter

 

 

 

Possible Cause

Action

 

 

Defective Toner Cartridge. The Toner

Replace the Toner Cartridge.

Cartridge may be internally damaged.

 

 

 

Bad paper lot. The paper moisture

Try a different paper lot (see the HP

content, conductivity, or surface finish

LaserJet Family Paper Specifications

may be incompatible with the

Guide) for paper specifications.

electro-photographic process.

 

 

 

Print density set incorrectly. If the print

Adjust the print density.

density is set incorrectly, background

 

scatter can result, particularly with

 

envelopes.

 

 

 

 

Inside of printer dirty. If toner dust leaked

Clean the inside of the printer.

out of the EP Toner Cartridge, this

 

problem can occur.

 

 

 

 

 

Troubleshooting 7-47