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HP Laser CE527A#ABA manual Use HP Web Jetadmin software

Models: Laser CE527A#ABA

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Use HP Web Jetadmin software

HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced- management software at www.hp.com/go/webjetadmin.

Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site and install the latest device plug-ins for your product.

NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported.

116 Chapter 9 Manage and maintain the product

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HP Laser CE527A#ABA manual Use HP Web Jetadmin software

Contents

HP LaserJet P3010 Series Printers User Guide Page HP LaserJet P3010 Series Printers Trademark Credits Copyright and LicenseCopyright Hewlett-Packard Development Company, L.P Table of contents Use the product with Macintosh ConnectivityUse product features Paper and print mediaPrint tasks Supported paper and print media typesManage and maintain the product Solve problems Appendix a Supplies and accessories Appendix B Service and supportAppendix C Specifications Appendix D Regulatory information225 Enww Product basics Conventions used in this guide Product comparison Enww Job storage Environmental featuresFor printing meaningful information while minimizing waste Product features Feature DescriptionSecurity AccessibilitySupported operating systems Product views Front viewRear view Enww Control panel Function Control-panel layoutNumber Button or light Control-panel layout Use the control-panel menus Use the menusShow Me How menu Retrieve job menu Copies For the ALL Jobs no PIN and ALLJobs with PIN menus, two more USB Storage Folder Name CopiesInformation menu Paper handling menu Tray 1 SizeTray 1 Type Tray X SizeManage supplies menu AT Very LOW Black Cartridge StopPrompt to Continue ContinueConfigure device menu Printing menuPCL sub-menu Print Quality menu LOW1 Restore Modes Restore OptimizeResolution Fuser ModesAuto Cleaning OFF CleaningAuto Cleaning Letter IntervalSystem setup menu PS Defer Media Enabled DisabledUSE Requested Tray Exclusively FirstUSE Another Tray Enabled Sleep Delay MinuteDuplex Blank Pages Auto Image Rotation StandardJAM Recovery Auto Personality AutoPCL Clearable Warnings JOB Auto Continue OFFMenu Embedded Jetdirect and EIO X Jetdirect menusIPV4 Settings Config Method Bootp Settings Subnet MaskDefault Default IP Auto IPIPV6 Settings Enable SettingsDhcp Renew YES Primary DNSIdle Timeout IPX/SPX EnableAppletalk Enable OFF DLC/LLC EnableReset Security YES Diagnostics Embedded TestsLAN HW Test YES Http Test YESPing Test Dest Type IPV4IPV6 Dest IPV4Resets menu RTT AveragePing YES ProgressRestore Factory Reset the printing environmentReturn all default settings to Sleep Mode OFFDiagnostics menu Service menu Enww Software for Windows Supported operating systems for Windows Supported printer drivers for Windows UPD installation modes Use this mode if you are installing UPD for a workgroupHP Universal Print Driver UPD Print to HP products in any locationSelect the correct printer driver for Windows HP PCL 6 driver descriptionHP UPD PS driver description HP UPD PCL 5 driver descriptionPriority for print settings Change printer-driver settings for Windows Change the default settings for allPrint jobs Settings Click the Device Settings tabWindows Vista Remove software for WindowsWindows XP Embedded Web server HP Web JetadminSupported utilities for Windows HP Easy Printer Care Supported browsersSoftware for other operating systems SoftwareEnww Use the product with Macintosh Priority for print settings for Macintosh Software for MacintoshSupported operating systems for Macintosh Supported printer drivers for MacintoshSoftware for Macintosh Click Options & Supplies Change printer-driver settings for MacintoshMac OS X V10.3 or Mac OS X Printer Setup Utility Software for Macintosh computersHP Printer Utility Open the HP Printer UtilityEmbedded Web server HP Printer Utility featuresSupported utilities for Macintosh Use features in the Macintosh printer driver Create and use printing presets in MacintoshResize documents or print on a custom paper size Print a coverUse watermarks Print multiple pages on one sheet of paper in MacintoshPrint on both sides of the page duplex printing Store jobsUse automatic duplex printing Print on both sides manuallyUse the Services menu Select Device MaintenanceConnectivity USB connection Supported network protocols Network configurationService name Description Llmnr Link Local Multicast Name Resolution Or non-default settings, for an HP Jetdirect print serverAdditional protection through authentication and encryption Guarantee privacy and data integrity between the clientSet or change the network password Configure the network productView or change network settings Enww Enww Disable network protocols optional Disable IPX/SPX, AppleTalk, or DLC/LLC1000TX Full Link speed and duplex settingsSetting Description Enww Paper and print media Understand paper and print media use Trays Size and dimensions Tray Tray 2 Duplexer Optional 500-sheetSupported paper and print media sizes Enww Custom paper sizes Supported paper and print media types Tray or bin Paper type Specifications Quantity Tray and bin capacityBond Duplexer Paper Range 60 g/m2 16 lb bond to 120 g/m2 Lb bondSpecial paper or print media guidelines Media typeLoad trays Paper orientation for loading traysLoad Tray Enww Load Tray 2 or an optional 500-sheet tray Enww Enww Configure trays Configure a tray when loading paperConfigure a tray to match print job settings Configure a tray by using the Paper Handling menuType and size Select the paper by source, type, or sizeSource Print to the rear output bin Use paper output optionsPrint to the top standard output bin Enww Use product features Economy settings EconoModeDisable or enable sleep mode Sleep delaySet sleep delay Configure Device System Setup DATE/TIME Wake timeSet the real-time clock Set the wake timeEnww Print a stored job Use job-storage featuresCreate a stored job Delete a stored job Walk-up USB printing Print tasks Stop the current print job from the software program Cancel a print jobStop the current print job from the control panel Use features in the Windows printer driver Open the printer driverUse printing shortcuts How do Steps to performPrint Quality area, click EconoMode Set paper and quality optionsSet document effects Set document finishing options Changes to 2 pages per sheetBorders, Page order, and Orientation Rotate by 180 degrees optionSet job storage options Obtain support and product-status informationSet advanced printing options Enww Manage and maintain the product Print the information and show-me-how pages Type Name DescriptionPrint the information pages Print the show-me-how pagesUse the HP Easy Printer Care software Open the HP Easy Printer Care softwareHP Easy Printer Care software sections Section OptionsSettings tab Alert Settings linkColor Access Control HP Proactive SupportOpen the embedded Web server by using a network connection Use the embedded Web serverInformation tab Embedded Web server sectionsTab or section Tab or section Options Networking tabOther Links Find help regarding various topicsUse HP Web Jetadmin software Use security features IP SecuritySecure the embedded Web server Secure Disk EraseHP Encrypted High Performance hard disks Hardware integration pocketSecure stored jobs Data affectedLock the control panel menus Security level Locked menusLock the formatter Manage supplies Print-cartridge storageHP policy on non-HP print cartridges HP fraud hotline and Web siteChange the print cartridge Supply replacement guidelinesReplace supplies and parts Replace supplies and parts Enww Enww Overview Install memoryInstall product memory Install memory, internal USB devices, and external I/O cards Xoxoxoxo Push down on the Dimm until both latches engage the Dimm Check Dimm installation Save resources permanent resourcesEnable memory for Windows Click the Device Settings tabInstall internal USB devices Enww Enww Install EIO cards Install an EIO cardRemove an EIO card Clean the product Clean the exteriorClean the paper path Create and use the cleaningDetermine the current firmware version Upgrade the firmwareUse the flash executable file to update the firmware Use FTP to upgrade the firmware on a network connection Use FTP to upload the firmware through a browserUpgrade the HP Jetdirect firmware \YOURSERVER\YOURCOMPUTEREnww Enww Solve problems Solve general problems Troubleshooting checklistFactors that affect product performance Restore factory settings Control-panel messages Interpret control-panel messagesControl-panel message types 13.JJ.NT Paper JAM Open Input TraysTOO Complex EIO X Buffer OverflowError Xxxx ErrorFuser Error XY ErrorTo continue turn off then on 53.X0.01 Error 55.XX.YY DC Controller ErrorXX Error Unsupported DimmPermanent Storage Write Fail Storage Error Settings ChangedPermanent Storage Full 8X.YYYY EIO Error 8X.YYYY Embedded Jetdirect ErrorBAD Optional Tray Connection Black Cartridge Very LOWCleaning Disk X% Complete Cleaning page ErrorCode CRC Error Send RFU Upgrade on USB DEV PortInstall Black Cartridge EIO X Disk not FunctionalEIO X Disk Spinning UP EIO Device FailureInsufficient Memory to Load FONTS/DATADevice Load Tray 1 Type SizeRAM Disk Device Failure Manually Feed Output StackOutput BIN Full RFU Load Error RAM Disk File System is FullRAM Disk is Write Protected ROM Disk Device FailureUnsupported Supply Installed Tray X Type SizeTray X Open Unable to Read Entire DirectoryUSB Accessory Needs TOO Much Power Used Supply InstalledUSB Storage Device Failure USB Storage File Operation FailedWait for printer to reinitialize Warming UPCommon causes of jams Product is jammed.1 Cause SolutionJams Clear jams Clear jams from TrayClear jams from Tray 2 or an optional 500-sheet tray Enww Enww Clear jams from the top cover Enww Clear jams from the rear door and the fuser area Enww Enww Clear jams from the duplexer Enww Enww Enww Jam recovery Set the jam recovery featurePaper-handling problems Product feeds multiple sheets Cause SolutionProduct feeds incorrect page size Cause Solution Product feeds multiple sheetsProduct pulls from incorrect tray Cause Solution Paper does not feed automatically Cause SolutionProduct pulls from incorrect tray Paper does not feed automaticallyPaper does not feed from Tray 2 or Cause Solution Transparencies or glossy paper will not feed Cause SolutionPaper does not feed from Tray 2, 3, or Transparencies or glossy paper will not feedOutput is curled or wrinkled Output is curled or wrinkled Cause SolutionEnvelopes jam or will not feed in the product Under Installable Options , click Update Now Automatic Configuration listProduct does not duplex or duplexes incorrectly Properties or Printing PreferencesSolve print-quality problems Print-quality problems associated with paperPrint-quality problems associated with the environment Print-quality problems associated with jamsProblem Image example Solution Image defect examplesEnww Repeat image Try printing to a different output binUsing. See Configure trays on Tire tracksEnww Repetitive defects ruler 1Repetitive defects rulerSolve performance problems Problem Cause SolutionSolve connectivity problems Solve direct-connect problemsSolve network problems Problem SolutionSolve walk-up USB printing problems Adjust the Display Brightness Control panel Setting until the text is clearProduct software problems Solve common Windows problems Mac OS X V10.3 and V10.4 Library/Printers/PPDs Solve common Macintosh problemsMac OS X V10.5 Library/Printers/PPDs/Contents/ Resources Print queue might be stopped Wrong product name or IP address is being used. AnotherHardware troubleshooting Cause SolutionSoftware troubleshooting Enww Supplies and accessories Order parts, accessories, and supplies Paper-handling accessories Part numbersPrint cartridges MemoryCables and interfaces Service and support Hewlett-Packard limited warranty statement Page End User License Agreement TransferEnd User License Agreement Customer self-repair warranty service Order additional HP service or maintenance agreements Customer supportRepack the product Service information form WHO is Returning the EQUIPMENT?What are YOU SENDING? Have YOU Removed the Print CARTRIDGES?Enww Specifications Physical specifications Product model Height Depth Width WeightProduct model Height Depth Width Environmental condition Printing Storage/standbyRegulatory information FCC regulations Environmental product stewardship program Return and recycling instructions PaperUnited States and Puerto Rico Non-U.S. returnsHP LaserJet P3010 Series Material restrictionsChemical substances Material Safety Data Sheet Msds For more information Declaration of conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety Laser statement for Finland Luokan 1 laserlaiteSubstances Table China Symbols/Numerics IndexIPV4 IPX/SPX Msds RFU Enww TCP/IP Enww Page CE524-90910* *CE524-90910