Table 10-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

41.3 UNEXPECTED SIZE IN TRAY <X>

You have configured the tray for a different

1.

Reload the tray with the correct paper

For help press

size of paper than the print job requires.

 

size.

 

2.

Make sure the paper size that is

alternates with

 

 

 

specified in the software program, the

LOAD TRAY <X> [TYPE] [SIZE]

 

 

printer driver, and the control panel are

 

 

all the same.

To use another tray press OK

 

3.

Press the OK button and scroll to the

 

 

 

TRAY <X> SIZE = <Size> option.

 

 

 

Reconfigure the size in a tray to match

 

 

 

the size required for the print job.

 

 

4.

If the error does not clear, turn the

 

 

 

product off and then on.

 

 

5.

If the message persists, contact an HP-

 

 

 

authorized service or support provider.

 

 

 

 

41.X ERROR

A temporary printing error occurred.

1.

Press the OK button. The page

For help press

 

 

containing the error automatically

 

 

reprints if jam recovery is enabled.

alternates with

 

2.

Turn the product off and then on.

41.X ERROR

 

3.

If the message persists, contact an HP-

To continue press OK

 

 

authorized service or support provider.

 

 

 

 

 

 

 

49.XXXX ERROR

A critical firmware error has occurred.

1.

Turn the product off for 20 minutes, and

To continue turn off then on

This error could be caused by several

 

then turn it on.

 

 

 

external influences that are not directly

2.

If you can isolate the cause of the error

 

related to the product hardware or firmware:

 

to an external influence, try to resolve

 

The computer operating system

 

the problem by repairing the external

 

 

component.

The network connection

The printer driver

The software program

The document file

3.If the message persists, contact an HP- authorized service or support provider.

To help isolate the cause of the problem, identify the actions you were performing before the error occurred.

50.X FUSER ERROR

A fuser error has occurred.

1.

Turn the product off and then on.

For help press

 

2.

If the message persists, contact an HP-

 

 

 

authorized service or support provider.

 

 

 

 

51.XY ERROR

A temporary printing error occurred.

1.

Turn the product off and then on.

For help press

 

2.

If the message persists, contact an HP-

authorized service or support provider.

alternates with

51.XY ERROR

To continue turn off then on

ENWW

Interpret control-panel messages 149

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HP Laser CE527A#ABA manual Load Tray X Type Size, Xxxx Error, Fuser Error, XY Error