HP LaserJet P3010 Series Printers User Guide
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HP LaserJet P3010 Series Printers
Trademark Credits
Copyright and License
Copyright Hewlett-Packard Development Company, L.P
Table of contents
Connectivity
Use the product with Macintosh
Paper and print media
Use product features
Print tasks
Supported paper and print media types
Manage and maintain the product
Solve problems
Appendix B Service and support
Appendix a Supplies and accessories
Appendix C Specifications
Appendix D Regulatory information
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Product basics
Conventions used in this guide
Product comparison
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Job storage
Environmental features
For printing meaningful information while minimizing waste
Feature Description
Product features
Security
Accessibility
Supported operating systems
Front view
Product views
Rear view
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Control panel
Function
Control-panel layout
Number Button or light
Control-panel layout
Use the menus
Use the control-panel menus
Show Me How menu
Retrieve job menu
For the ALL Jobs no PIN and ALL
Copies
Jobs with PIN menus, two more
USB Storage Folder Name Copies
Information menu
Tray 1 Size
Paper handling menu
Tray 1 Type
Tray X Size
AT Very LOW Black Cartridge Stop
Manage supplies menu
Prompt to Continue
Continue
Printing menu
Configure device menu
PCL sub-menu
Print Quality menu
Restore Optimize
LOW1 Restore Modes
Resolution
Fuser Modes
Cleaning
Auto Cleaning OFF
Auto Cleaning Letter
Interval
System setup menu
Disabled
PS Defer Media Enabled
USE Requested Tray Exclusively
First
Sleep Delay Minute
USE Another Tray Enabled
Duplex Blank Pages Auto
Image Rotation Standard
Personality Auto
JAM Recovery Auto
PCL Clearable Warnings JOB
Auto Continue OFF
Embedded Jetdirect and EIO X Jetdirect menus
Menu
Settings Subnet Mask
IPV4 Settings Config Method Bootp
Default
Default IP Auto IP
Settings
IPV6 Settings Enable
Dhcp Renew YES
Primary DNS
IPX/SPX Enable
Idle Timeout
Appletalk Enable
OFF DLC/LLC Enable
Diagnostics Embedded Tests
Reset Security YES
LAN HW Test YES
Http Test YES
Dest Type IPV4
Ping Test
IPV6
Dest IPV4
RTT Average
Resets menu
Ping YES
Progress
Reset the printing environment
Restore Factory
Return all default settings to
Sleep Mode OFF
Diagnostics menu
Service menu
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Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
Use this mode if you are installing UPD for a workgroup
UPD installation modes
HP Universal Print Driver UPD
Print to HP products in any location
HP PCL 6 driver description
Select the correct printer driver for Windows
HP UPD PS driver description
HP UPD PCL 5 driver description
Priority for print settings
Change the default settings for all
Change printer-driver settings for Windows
Print jobs Settings
Click the Device Settings tab
Windows Vista
Remove software for Windows
Windows XP
Embedded Web server
HP Web Jetadmin
Supported utilities for Windows
Supported browsers
HP Easy Printer Care
Software
Software for other operating systems
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Use the product with Macintosh
Software for Macintosh
Priority for print settings for Macintosh
Supported operating systems for Macintosh
Supported printer drivers for Macintosh
Software for Macintosh
Click Options & Supplies
Change printer-driver settings for Macintosh
Mac OS X V10.3 or Mac OS X
Software for Macintosh computers
Printer Setup Utility
HP Printer Utility
Open the HP Printer Utility
Embedded Web server
HP Printer Utility features
Supported utilities for Macintosh
Create and use printing presets in Macintosh
Use features in the Macintosh printer driver
Resize documents or print on a custom paper size
Print a cover
Print multiple pages on one sheet of paper in Macintosh
Use watermarks
Store jobs
Print on both sides of the page duplex printing
Use automatic duplex printing
Print on both sides manually
Select Device Maintenance
Use the Services menu
Connectivity
USB connection
Supported network protocols
Network configuration
Service name Description
Or non-default settings, for an HP Jetdirect print server
Llmnr Link Local Multicast Name Resolution
Additional protection through authentication and encryption
Guarantee privacy and data integrity between the client
Set or change the network password
Configure the network product
View or change network settings
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Disable IPX/SPX, AppleTalk, or DLC/LLC
Disable network protocols optional
1000TX Full
Link speed and duplex settings
Setting Description
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Paper and print media
Understand paper and print media use
Trays
Size and dimensions Tray Tray 2 Duplexer Optional 500-sheet
Supported paper and print media sizes
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Custom paper sizes
Supported paper and print media types
Tray and bin capacity
Tray or bin Paper type Specifications Quantity
Bond
Duplexer Paper Range 60 g/m2 16 lb bond to 120 g/m2 Lb bond
Media type
Special paper or print media guidelines
Paper orientation for loading trays
Load trays
Load Tray
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Load Tray 2 or an optional 500-sheet tray
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Configure a tray when loading paper
Configure trays
Configure a tray to match print job settings
Configure a tray by using the Paper Handling menu
Type and size
Select the paper by source, type, or size
Source
Print to the rear output bin
Use paper output options
Print to the top standard output bin
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Use product features
EconoMode
Economy settings
Disable or enable sleep mode
Sleep delay
Set sleep delay
Wake time
Configure Device System Setup DATE/TIME
Set the real-time clock
Set the wake time
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Print a stored job
Use job-storage features
Create a stored job
Delete a stored job
Walk-up USB printing
Print tasks
Stop the current print job from the software program
Cancel a print job
Stop the current print job from the control panel
Open the printer driver
Use features in the Windows printer driver
Use printing shortcuts
How do Steps to perform
Print Quality area, click EconoMode
Set paper and quality options
Set document effects
Changes to 2 pages per sheet
Set document finishing options
Borders, Page order, and Orientation
Rotate by 180 degrees option
Obtain support and product-status information
Set job storage options
Set advanced printing options
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Manage and maintain the product
Type Name Description
Print the information and show-me-how pages
Print the show-me-how pages
Print the information pages
Open the HP Easy Printer Care software
Use the HP Easy Printer Care software
Section Options
HP Easy Printer Care software sections
Alert Settings link
Settings tab
Color Access Control
HP Proactive Support
Use the embedded Web server
Open the embedded Web server by using a network connection
Information tab
Embedded Web server sections
Tab or section
Networking tab
Tab or section Options
Other Links
Find help regarding various topics
Use HP Web Jetadmin software
IP Security
Use security features
Secure the embedded Web server
Secure Disk Erase
Hardware integration pocket
HP Encrypted High Performance hard disks
Secure stored jobs
Data affected
Security level Locked menus
Lock the control panel menus
Lock the formatter
Print-cartridge storage
Manage supplies
HP policy on non-HP print cartridges
HP fraud hotline and Web site
Change the print cartridge
Supply replacement guidelines
Replace supplies and parts
Replace supplies and parts
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Overview
Install memory
Install product memory
Install memory, internal USB devices, and external I/O cards
Xoxoxoxo
Push down on the Dimm until both latches engage the Dimm
Save resources permanent resources
Check Dimm installation
Click the Device Settings tab
Enable memory for Windows
Install internal USB devices
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Install an EIO card
Install EIO cards
Remove an EIO card
Clean the exterior
Clean the product
Clean the paper path
Create and use the cleaning
Determine the current firmware version
Upgrade the firmware
Use the flash executable file to update the firmware
Use FTP to upload the firmware through a browser
Use FTP to upgrade the firmware on a network connection
\YOURSERVER\YOURCOMPUTER
Upgrade the HP Jetdirect firmware
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Solve problems
Troubleshooting checklist
Solve general problems
Factors that affect product performance
Restore factory settings
Control-panel messages
Interpret control-panel messages
Control-panel message types
Trays
13.JJ.NT Paper JAM Open Input
TOO Complex
EIO X Buffer Overflow
Xxxx Error
Error
Fuser Error
XY Error
55.XX.YY DC Controller Error
To continue turn off then on 53.X0.01 Error
XX Error
Unsupported Dimm
Permanent Storage Write Fail
Storage Error Settings Changed
Permanent Storage Full
8X.YYYY Embedded Jetdirect Error
8X.YYYY EIO Error
Black Cartridge Very LOW
BAD Optional Tray Connection
Cleaning page Error
Cleaning Disk X% Complete
Code CRC Error
Send RFU Upgrade on USB DEV Port
EIO X Disk not Functional
Install Black Cartridge
EIO X Disk Spinning UP
EIO Device Failure
FONTS/DATA
Insufficient Memory to Load
Device
Load Tray 1 Type Size
RAM Disk Device Failure
Manually Feed Output Stack
Output BIN Full
RAM Disk File System is Full
RFU Load Error
RAM Disk is Write Protected
ROM Disk Device Failure
Tray X Type Size
Unsupported Supply Installed
Tray X Open
Unable to Read Entire Directory
Used Supply Installed
USB Accessory Needs TOO Much Power
USB Storage Device Failure
USB Storage File Operation Failed
Warming UP
Wait for printer to reinitialize
Common causes of jams
Product is jammed.1 Cause Solution
Jams
Clear jams from Tray
Clear jams
Clear jams from Tray 2 or an optional 500-sheet tray
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Clear jams from the top cover
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Clear jams from the rear door and the fuser area
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Clear jams from the duplexer
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Set the jam recovery feature
Jam recovery
Product feeds multiple sheets Cause Solution
Paper-handling problems
Product feeds incorrect page size Cause Solution
Product feeds multiple sheets
Paper does not feed automatically Cause Solution
Product pulls from incorrect tray Cause Solution
Product pulls from incorrect tray
Paper does not feed automatically
Transparencies or glossy paper will not feed Cause Solution
Paper does not feed from Tray 2 or Cause Solution
Paper does not feed from Tray 2, 3, or
Transparencies or glossy paper will not feed
Output is curled or wrinkled
Output is curled or wrinkled Cause Solution
Envelopes jam or will not feed in the product
Automatic Configuration list
Under Installable Options , click Update Now
Product does not duplex or duplexes incorrectly
Properties or Printing Preferences
Print-quality problems associated with paper
Solve print-quality problems
Print-quality problems associated with the environment
Print-quality problems associated with jams
Image defect examples
Problem Image example Solution
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Try printing to a different output bin
Repeat image
Tire tracks
Using. See Configure trays on
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1Repetitive defects ruler
Repetitive defects ruler
Problem Cause Solution
Solve performance problems
Solve direct-connect problems
Solve connectivity problems
Solve network problems
Problem Solution
Solve walk-up USB printing problems
Control panel Setting until the text is clear
Adjust the Display Brightness
Product software problems
Solve common Windows problems
Mac OS X V10.3 and V10.4 Library/Printers/PPDs
Solve common Macintosh problems
Mac OS X V10.5 Library/Printers/PPDs/Contents/ Resources
Wrong product name or IP address is being used. Another
Print queue might be stopped
Hardware troubleshooting
Cause Solution
Software troubleshooting
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Supplies and accessories
Order parts, accessories, and supplies
Part numbers
Paper-handling accessories
Print cartridges
Memory
Cables and interfaces
Service and support
Hewlett-Packard limited warranty statement
Page
Transfer
End User License Agreement
End User License Agreement
Customer self-repair warranty service
Customer support
Order additional HP service or maintenance agreements
Repack the product
WHO is Returning the EQUIPMENT?
Service information form
What are YOU SENDING?
Have YOU Removed the Print CARTRIDGES?
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Specifications
Product model Height Depth Width Weight
Physical specifications
Product model Height Depth Width
Environmental condition Printing Storage/standby
Regulatory information
FCC regulations
Environmental product stewardship program
Paper
Return and recycling instructions
United States and Puerto Rico
Non-U.S. returns
HP LaserJet P3010 Series
Material restrictions
Chemical substances
Material Safety Data Sheet Msds For more information
Declaration of Conformity
Declaration of conformity
Canadian DOC regulations
Safety statements
Laser safety
Luokan 1 laserlaite
Laser statement for Finland
Substances Table China
Index
Symbols/Numerics
IPV4
IPX/SPX
Msds
RFU
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TCP/IP
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CE524-90910* *CE524-90910