HP Laser CE527A#ABA manual Image defect examples, Problem Image example Solution

Image defect examples

These examples identify the most common print-quality problems. If you still have problems after trying the suggested solutions, contact HP Customer Support.

Table 10-2Image defect examples

Problem Image example Solution

Light print (partial page)

1.Make sure that the print cartridge is fully installed.

2.The print cartridge might be almost empty. Check the supplies status, and replace the print cartridge if necessary.

3.The paper might not meet HP specifications (for example, the paper is too moist or too rough). See Paper and print media on page 73.

Light print (entire page)		1.	Make sure that the print cartridge is fully installed.
		2.	Make sure that the ECONOMODE setting is turned off at the control panel and
			in the printer driver. See EconoMode on page 92.
		3.	Open the CONFIGURE DEVICE menu at the product control panel. Open the
			PRINT QUALITY submenu and increase the TONER DENSITY setting. See
			Print Quality menu on page 23.
		4.	Try using a different type of paper.
		5.	The print cartridge might be reaching its estimated end of life. Check the
			supplies status, and replace the print cartridge if necessary.
Specks		Specks might appear on a page after a jam has been cleared.
		1.	Print a few more pages to see if the problem corrects itself.
		2.	Clean the inside of the product and run a cleaning page to clean the fuser. See
			Clean the paper path on page 137.
		3.	Try using a different type of paper.
		4.	Check the print cartridge for leaks. If the print cartridge is leaking, replace it.
Dropouts		1.	Make sure that the environmental specifications for the product are being met.
			See Operating environment on page 214.
		2.	If the paper is rough, and the toner easily rubs off, open the CONFIGURE
			DEVICE menu at the product control panel. Open the PRINT QUALITY
			submenu, select FUSER MODES, and then select the paper type you are
			using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more
			completely onto the paper. See Print Quality menu on page 23.
		3.	Try using a smoother paper.
Lines		1.	Print a few more pages to see if the problem corrects itself.
	AaBbCc
		2.	Clean the inside of the product and run a cleaning page to clean the fuser. See
	AaBbCc
			Clean the product on page 137.
	AaBbCc	3.	Replace the print cartridge.
	AaBbCc
	AaBbCc

ENWW Solve print-quality problems 183