HP Laser CE527A#ABA manual Using. See Configure trays on, Tire tracks

Models: Laser CE527A#ABA

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Table 10-2Image defect examples (continued)

Problem

Image example

Solution

 

 

 

 

 

Wrinkles or creases

 

 

1.

Print a few more pages to see if the problem corrects itself.

 

 

 

2.

Make sure that the environmental specifications for the product are being met.

 

 

 

 

See Operating environment on page 214.

 

 

 

3.

Turn over the paper in the tray. Also, try rotating the paper 180°.

 

 

 

4.

Make sure that paper is loaded correctly and all adjustments have been made.

 

 

 

 

See Load trays on page 81.

 

 

 

5.

Make sure that the type and quality of the paper you are using meet

 

 

 

 

HP specifications. See Paper and print media on page 73.

 

 

 

6.

If envelopes are creasing, try storing envelopes so that they lie flat.

 

 

 

7.

If paper is lightweight and smooth, open the CONFIGURE DEVICE menu at

 

 

 

 

the product control panel. On the PRINT QUALITY submenu, select FUSER

 

 

 

 

MODES, and then select the paper type you are using. Change the setting to

 

 

 

 

LOW, which helps reduce the heat in the fusing process. See Print Quality

 

 

 

 

menu on page 23. You must also set the type of paper for the tray you are

 

 

 

 

using. See Configure trays on page 87.

 

 

 

 

 

Vertical white lines

 

 

1.

Print a few more pages to see if the problem corrects itself.

 

 

 

 

 

2.

Make sure that the type and quality of the paper you are using meet

 

 

 

 

HP specifications. See Paper and print media on page 73.

 

 

 

3.

The print cartridge might need to be replaced.

 

 

 

 

 

 

 

 

 

 

Tire tracks

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This defect typically occurs when the print cartridge has far exceeded its estimated life. For example, if you are printing a very large quantity of pages with very little toner coverage.

1.The print cartridge might need to be replaced.

2.Reduce the number of pages that you print with very low toner coverage.

White spots on black

1.Print a few more pages to see if the problem corrects itself.

2.Make sure that the type and quality of the paper you are using meet HP specifications. See Paper and print media on page 73.

3.Make sure that the environmental specifications for the product are being met. See Operating environment on page 214.

4.The print cartridge might need to be replaced.

186 Chapter 10 Solve problems

ENWW

Page 198
Image 198
HP Laser CE527A#ABA manual Using. See Configure trays on, Tire tracks