Table 17. Symptom-to-FRU index (continued)

Problem

 

 

 

 

indicator

Component

Possible cause

Possible solutions

 

 

 

 

The DS4000

Controller

No drives are

Ensure that at least one drive is

Storage Manager

 

present in the

present in the storage server so

client Enterprise

 

storage server.

that it can be configured properly.

Management

 

 

 

 

 

One controller

To recover, perform the following

window sees each

 

 

was replaced

steps:

storage server

 

 

incorrectly. The

1. Remove and reinsert the

controller as an

 

 

controller

 

 

controller blade.

independent

 

 

 

firmware versions

 

 

 

 

storage

 

2.

Wait 5 minutes.

 

probably failed to

subsystem or a

 

synchronize

3.

Delete the controller entry

partially managed

 

 

correctly.

 

with the incorrect firmware

device.

 

 

 

 

 

version from the DS4000

 

 

 

 

 

 

 

 

Storage Manager Enterprise

 

 

 

 

Management window.

 

 

 

4. Add the controller back to the

 

 

 

 

DS4000 Storage Manager

 

 

 

 

Enterprise Management

 

 

 

 

window using the Add

 

 

 

 

Device menu option in the

 

 

 

 

Enterprise Management

 

 

 

 

window.

 

 

 

5. If the DS4000 Storage

 

 

 

 

Manager client Enterprise

 

 

 

 

Management window still

 

 

 

 

shows each storage server

 

 

 

 

controller as an independent

 

 

 

 

storage subsystem or a

 

 

 

 

partially managed device,

 

 

 

 

repeat this procedure. If the

 

 

 

 

problem still persists, contact

 

 

 

 

IBM support.

 

 

 

 

 

Note: If you cannot find the problem in the Symptom-to-FRU index, test the entire system.

Parts listing

Figure 79 on page 116 and the following table provide a parts listing for the

DS4100.

Chapter 6. Hardware maintenance 115

Page 147
Image 147
IBM Partner Pavilion DS4100 manual Parts listing