Table 17. Symptom-to-FRU index

Problem

 

 

 

indicator

Component

Possible cause

Possible solutions

 

 

 

 

Amber LED on

Drive CRU

Drive failure

Replace the drive that has failed.

 

 

 

 

 

Fan CRU

Fan failure

Replace the fan that has failed.

 

 

 

 

 

RAID controller

RAID controller

If the RAID controller Fault LED

 

Fault LED

failure

is on, replace the RAID controller.

 

 

 

If the RAID controller has been

 

 

 

placed offline by the user, use

 

 

 

storage management software to

 

 

 

place it online. If the controller

 

 

 

failed, replace the RAID

 

 

 

controller.

 

 

 

Attention: In the DS4100

 

 

 

single-controller storage server,

 

 

 

the RAID controller Fault LED will

 

 

 

not light in the event of a RAID

 

 

 

controller failure or removal.

 

 

 

 

 

Expansion or host

SFP port empty

No corrective action is needed if

 

port bypass LED

 

this is a stand-alone storage

 

 

 

server with no expansion units

 

 

 

attached, and if the system is

 

 

 

properly configured.

 

 

 

Otherwise, check to make sure

 

 

 

that the drive expansion unit is

 

 

 

powered on and the fibre channel

 

 

 

cables are attached properly.

 

 

 

 

 

 

Fibre-channel

Connect the fibre-channel cable

 

 

cable is not

to the enclosure port; check other

 

 

attached to the

connections.

 

 

expansion unit

 

 

 

 

 

 

 

No incoming

Reattach the SFPs and

 

 

signal detected

fibre-channel cables. Replace

 

 

 

input and output SFPs or cables

 

 

 

as necessary.

 

 

 

 

 

Front panel

General system

Indicates that a Fault LED

 

 

error

somewhere on the storage server

 

 

 

has turned on. (Check for amber

 

 

 

LEDs on CRUs.) Use DS4000

 

 

 

Storage Manager software to

 

 

 

diagnose server problems.

 

 

 

 

Amber LED is off

Power-supply

Power switch is

Turn on all power-supply power

and green LED off

CRU

turned off or ac

switches.

 

 

power failure

 

 

 

 

 

Amber and green

Power-supply

Power supply

Replace the failed power-supply

LEDs on

CRU

failure

CRU.

 

 

 

 

112IBM TotalStorage DS4100 Storage Server: Installation, User’s, and Maintenance Guide

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IBM Partner Pavilion DS4100 manual Symptom-to-FRU index