vYou can order publications through the IBM Publications Ordering System at the following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
vFor the latest information about IBM xSeries products, services, and support, go to the following Web site:
www.ibm.com/eserver/xseries/
vFor the latest information about IBM pSeries products, services, and support, go to the following Web site:
www.ibm.com/eserver/pseries/
vFor the latest information about the IBM IntelliStation information, go to the following Web site:
vFor the latest information about operating system and HBA support, clustering support, SAN fabric support, and Storage Manager feature support, see the TotalStorage DS4000 Interoperability Matrix at the following Web site:
www.storage.ibm.com/disk/fastt/supserver.htm
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the following Web sites:
vwww.ibm.com/services/
vwww.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own insurance underwriter, local fire marshal, or a local building inspector, or both, should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection. IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.
xxviiiIBM TotalStorage DS4100 Storage Server: Installation, User’s, and Maintenance Guide
