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Packard Bell MH4000 manual Problem Solving

Models: MH4000

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Troubleshooting Install Password Error Checking System Status LED Indicators Connecting the Power Cord Configuration Constraints Problem Solving Resetting the System Setup

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Problem Solving

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Packard Bell MH4000 manual Problem Solving

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Contents

Server MH4000 Copyright 1997 Packard Bell NEC, Inc Trademarks Safety Notices Safety Notices for Users Outside of the U.S.A. and CanadaPage Care and Handling Contents Page Contents IntroductionPage Organization Chapter Appendix a Appendix BAppendix C Appendix D Notational Conventions Ctrl + ALT Introduction Features BiosPage Features Overview Expanding the Server as Needs Grow Configuration Constraints System Feature Summary Feature Description Features Chassis Front Features and Controls Front Chassis Features And Controls Features Status LED Indicator Descriptions System Status LED IndicatorsDisk Drive Status LED Panel Indicators Status Description Response Resetting the System System Status Abnormal ConditionsLED Amber Conditions Chassis Rear Features and Controls Rear Chassis Features and Controls Power Supply Status Lamp Descriptions Power Supply Status System Board Features Board set summary Feature description System Board Connector and Component Locations Processor Board Component Locations Processor Memory Bus Master I/O Expansion Slots Real-Time Clock/Calendar Video Scsi Controllers External Device Connectors Peripheral ControllerKeyboard and Mouse Peripheral Devices SCSI-2 Hard Drive Bays Six bays for Scsi drives Scsi Drive Hot-swap Backplane Removable Media Drive Bays Removable Media Drive Bays Power System Number of Power Supplies in a ConfigurationServer Security Mechanical Locks and Monitoring Mechanical Locks and Monitoring Hot Swap Power Software Locks via the Bios Setup Power LED Indicators Hot Swap FAN Fan Redundant Pairs Redundant Pair Fan Modules 11. The Rear Fan Features Setup Page Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Making Connections Connecting the Power Cord Powering On Your System Configuring Your System Page Configuring Your System System Configuration Utility SCU Using the SCU SYS a System Configuration Utility Main Menu Menu Options Description SCU Command Line Parameters System Configuration Utility Menu SCU Configuration Settings SCU Configurations ISA Board Configuration Insert ISA Board Configurations ISA Board Definitions Your Configuration Enter Bios Setup Utility Using the Bios Setup Utility Menu Use Bios Setup Configuration Settings Key Function in Setup Menu Bios Setup Configurations Boot Sequence Memory ReconfigurationNumlock Base Memory CPU Reconfiguration Chipset ConfigurationUse Multiprocessor Specification CPU Bios Update Plug & Play O/S Reset Configuration Data Supervisor Password is User Password isSet Supervisor Password Set User Password Exiting Bios Setup SCSISelect Utility Using the SCSISelect Utility Bus Device Selected Scsi Adapter SCSISelect Configuration Settings SCSISelect Setup ConfigurationsArrows Scsi Bus Interface Definitions Exiting SCSISelect Configuring System Jumpers and Switches Configuring I/O Riser Board Function Select SwitchesBefore You Begin Function Select Switches Function Select Switches and Dump Button Configuring Processor Board Jumper Function Select Switch SettingsSwitch Signal Settings Function Configuring System Board Jumpers Processor Board Jumper Reserved System Board Jumper Configurations A04A Moving System Board Jumpers Updating the Bios Resetting the Cmos Nvram Clearing and Changing the Password Configuring Your System Upgrades and Options Page Precautions Upgrades and Options Upgrades and Options Upgrades and Options Preparing Your System for Upgrade Equipment Log Removing a Side Panel Installing a Side Panel System side panel Removing the Top Cover System Top Cover Removing top cover Installing the Top Cover Removing a Board Support Panel Installing a Board Support Panel Removing board support panel Memory Board Removing the Memory Board Memory board connector on DIM M sSystem board Inserting Memory DIMMs Installing the Memory Board Removing DIMMs Processor Board Processor board connectors on system board Removing the Processor Board Pentium Pro Processor Installing a Processor Installing an Optional Pentium Processor Removing a Processor Installing the Processor Board Modifying the System Board Video Memory Video Memory Location Installing Video Memory Non Volatile Memory Replacing the Non Volatile Memory Real-time Clock Battery 10. Location of the Real-Time Clock Battery Replacing the Battery Option board connectors on system board Option Boards Installation Considerations Controller/Adapter Hardware Configurations Option Board Hardware Configurations IRQ3 Memory Address Option Slot Option Board Installing an Option Board 12. Removing the Expansion Slot Screw and Cover 13. Installing an Option Board Option board installation Upgrades and Options Removing an Option Board Power Supply Module Removing a Power Supply Module Installing a Power Supply Module Installing or Swapping a Disk Drive in a Hot-swap Bay Installing or Swapping a Hard Drive 15. Disk Drive in Hot-swap Bay 16. Installing Hard Disk in Carrier Removable Media Devices and Diskette Drives Bay a Bay CBay D Bay E Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive 18. Removing Front Plastic Cover 19. Removing Blank Panel Tray 20. Removing Side Rails Removing side rails from blank panel tray 21. Attaching Side Rails to a Device 23. Installing Device Cables Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Installing blank panel tray 24. Adding Blank Panel Tray Swapping Out a Fan Module 25. Removing the Front Fan modules 26. Removing the Rear Fan modules Problem Solving Page Problem Solving Resetting the System Reset buttonPower off/on Troubleshooting Checklists Initial System Startup Problem Solving Running New Application Software After System Has Been Running Correctly Additional Troubleshooting Procedures Error CheckingTroubleshooting Guide Preparing the System for Diagnostic Testing Monitoring Post while it is running Post Keys and Errors ACTION/MESSAGE Description Specific Problems and Corrective Actions Confirming Loading of the Operating System Power LED Does Not Light System Cooling Fans Do Not Rotate No Characters Appear On Screen Characters are Distorted or Incorrect Incorrect Or No Beep Code Floppy Disk Drive Activity LED Does Not Light Hard Disk Drive Activity LED Does Not Light Problems with Application Software Bios User’s Information Error and Status Messages Bios Messages Press F1 to resume, F2 to Setup Press F2 to enter SetupPrevious boot incomplete Default Configuration used Messages and Beep Codes Post Tests Code Beeps Post Routine Description Problem Solving Problem Solving System and Disk Status LED User’s Information System Status LED Indicators System Status Abnormal Conditions Problem Solving System Cabling Page Before You Begin Static Precautions Standard Scsi Bus Configuration Figure A-1. Standard System Cable Configuration RAID Configuration Figure A-2. Standard Scsi Bus Cable Routing Figure A-3. RAID Cable Configuration Installing the RAID Controller Configuring the RAID Controller Figure A-4. Rerouting the Ultra Wide Scsi Cable System Cabling Memory Configurations Page Memory Dimm Configurations Figure B-1. System Board Dimm Sockets Table B-1. Memory Configurations Bank installationDimm type Memory Configurations Memory Configurations Option Boards Introduction Devices Devices Network Operating Systems Network Operating Systems Equipment Log Page Equipment Log Equipment Log Equipment Log Glossary Command ConfigurationDefault Cache memory Expanded memory Expansion slotExtended memory Flash Eprom ISA Configuration Hard disk driveHardware Utility LPT1 or LPT2 MegabyteMath coprocessor Memory Password PentiumPeripheral Pixel Setup program Serial portSoftware System board Glossary Page 101846-01

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