Tr o u b l e s h o o t i n g

Sensor Fails to Initialize

If you get a message that the sensor failed to initialize:

Go to Options > Setup. From the Sensor tab, make sure that you selected the appropriate sensor and connection type.

Check the connection.

Make sure that the USB or serial port is live and functional.

It is possible that your USB hub is not compatible with the sensor. Connect the sensor directly to the computer to verify.

If you are using WINDOWS 2000 Operating System and have unplugged the sensor, you must restart your computer.

If you extended the length of the cable, make sure that you have used no more than five repeaters. Repeaters can be placed every 5 meters

(16.4 feet) for a total length of 30 meters (98.4 feet). Instead of using repeaters, use a Port Authority Device and extension cable.

(WINDOWS Operating System only) Check your hardware devices. From the WINDOWS Start button, click Settings > Control Panel > System > General tab > Device Manager. Make sure the sensor is installed and does not have an orange flag next to its name in the directory. If so, reinstall the software. Your license key will continue to work if you reinstall the software.

If your WINDOWS Operating System cannot locate the drivers, go to:

C:\Program Files\Kodak\KODAK Display Manager System\ SequelDrivers

OR

C:\Program Files\Kodak\KODAK Display Manager System\ XRiteDrivers

USB Device Is Not Recognized

This can happen with a LINUX or WINDOWS Operating System when you restart your computer and the device is connected.

With your computer running, unplug the device and plug it back in.

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K O D A K D i s p l a y M a n a g e r S y s t e m V 4 . 1 U s e r ’ s G u i d e

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Kodak 4F3882 manual Sensor Fails to Initialize, USB Device Is Not Recognized