Troubleshooting
Error Message or Problem | Reason for Error |
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Message indicates that the | Check the following (Refer to the |
ribbon | ✔ Is the platen assembly screwed in completely? |
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| ✔ Is the ribbon installed properly? |
| ✔ Is the ribbon wound properly? |
| ✔ Is the paper threaded properly over all of the rollers? |
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No source folder appears during port monitor | You must run the Print Server application before installing the port |
installation | monitor. Verify that a Source folder has been created |
| (see page 44) before installing the port monitor. |
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Image Too Large | The print job is wider than 8.533 in. / 21.67 cm. and/or longer than |
| 37 ft / 11.2776 m and will not fit on the page even if the offset is set |
| to zero. |
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Image Too Small | The print job is less than 150 lines (1/2 in. / 1.27 cm.) long. |
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Offset Too Large | The print job is wider than the paper width but it would fit if the |
| offset was smaller. |
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Incompatible File Format | Image file must be in one of the following formats: JPEG (*.jpg), |
| TIFF (*.tif), Rosetta (*.ros). |
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Invalid Color Management Profile | A color management profile is corrupt or otherwise unusable. |
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| Index | 124 | |
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