Troubleshooting

Error Message or Problem

Reason for Error

 

 

Message indicates that the ML-500 is out of

Check the following (Refer to the ML-500 Operator’s Guide):

ribbon

Is the platen assembly screwed in completely?

 

 

Is the ribbon installed properly?

 

Is the ribbon wound properly?

 

Is the paper threaded properly over all of the rollers?

 

 

No source folder appears during port monitor

You must run the Print Server application before installing the port

installation

monitor. Verify that a Source folder has been created

 

(see page 44) before installing the port monitor.

 

 

Image Too Large

The print job is wider than 8.533 in. / 21.67 cm. and/or longer than

 

37 ft / 11.2776 m and will not fit on the page even if the offset is set

 

to zero.

 

 

Image Too Small

The print job is less than 150 lines (1/2 in. / 1.27 cm.) long.

 

 

Offset Too Large

The print job is wider than the paper width but it would fit if the

 

offset was smaller.

 

 

Incompatible File Format

Image file must be in one of the following formats: JPEG (*.jpg),

 

TIFF (*.tif), Rosetta (*.ros).

 

 

Invalid Color Management Profile

A color management profile is corrupt or otherwise unusable.

 

 

 

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Page 137
Image 137
Kodak ML-500 manual Troubleshooting, 124