125 | Kodak ML-500 specs

Troubleshooting

Error Message or Problem	Reason for Error

Driver can’t read logo file. Format is incorrect.	Logo files must not be compressed. They can be uncompressed
	TIFF (.tif) or bitmap (.bmp).

Job isn’t printing or blank sheet is printed	When you move, delete, or edit a print job, printing is suspended.
	Complete the task and printing resumes automatically.

Can’t print from application using the printer	Check the following:
driver	✔ Are all the cables attached correctly? (Refer to the ML-500

	Operator’s Guide.)
	✔ Does the printer appear in the list of available printers in the
	Print dialog box?
	✔ Did you select the driver?
	✔ Did you select the appropriate print settings?

Artifact appears in prints (lead edge fold)	This may be caused by a ribbon folding.
	Try a ribbon with a different lot number
	If the problem appears with a matte ribbon, try a glossy ribbon to
	see if the artifact disappears.

Error # 1001, 1005, or 1023 appears or blank	Check the following:
white space appears in prints.	✔ WINDOWS XP Home edition installed on the server can
	✔ WINDOWS XP Home edition installed on the server can
	cause this problem. See page 1 for system requirements for
	the server system.
	✔ Do you have the latest firmware version? See page 34.

		Contents		Back		Next		Index	125

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Kodak ML-500 manual 125

Contents

6B8614 Back Using This Manual and Workflow Overview ML-500 Digital Photo Print System Workflow Client Systems Table of Contents Contents-2 Contents-3 Contents-4 Contents-5 Contents-6 Contents-7 Contents-8 Contents-9 System Requirements and Installation Installing the ML-500 UtilitiesSystem Requirements ML-500 Utilities Uninstalling a Previous Version Upgrading to a New Version of the ML-500 UtilitiesSelect Add / remove programs Installing the ML-500 Utilities from the CD System Requirements and Installation System Requirements Port Monitor and Printer Drivers Windows 2000/XP Operating Systems Windows 98/ME Operating Systems Windows NT Operating System Installing the Port Monitor and Drivers Macintosh Operating System Installing the Port Monitor on the Server Click Add Port System Requirements and Installation Installing Windows Printer Drivers Installing the Windows 2000/XP Driver on the Server System Printer Sharing dialog box Uncheck Enable advanced printing featuresName your Printer dialog box Location and Comment dialog box Installing the Windows 98/Me Driver on the Server System Installing the Windows NT Driver on the Server SystemBrowse to the English/PrinterDriver System Requirements and Installation Click Install or Update Installing the Macintosh Printer DriverInstalling the Macintosh Driver on the Client System Uninstalling the Macintosh Printer Driver Before You Can Print Windows Operating Systems Naming the Printer Setting Print Server Preferences Selecting the Xtralife Option Before You Can Print Macintosh Operating System Sharing the Server’s Source Folder Enabling File Services for Macintosh Operating SystemSelect File Services for Macintosh On the Windows 2000 Server or Advanced Server System Adding the ML-500 Printer to the Printer List On the Macintosh client Open the Print Center ML-500 Print Utilities ML-500 UtilitiesStarting the ML-500 Utilities Utility Bar Turning the Utility Bar On or Off Starting ML-500 Applications Closing the ML-500 Applications Selecting a Printer Arranging and Viewing Open Applications Exiting the ML-500 Utilities Overview ConfigurationStarting the Configuration Application Getting Started Status Bar Refreshing the Configuration ScreenClosing the Configuration Application Showing or Hiding the Status Bar Setup General TabSelecting a Language for the Printer Control Panel Setting the Time and Date Setting the Power Saver Setting the Media Low Threshold Selecting the Xtralife Ribbon Type Selecting the Paper Type Choosing Default Settings for the Cutter Adjusting Print Head and Paper Cutter Registration Click Start Wizard Configuration Downloading Firmware Viewing and Changing Printer NamesClick the Download Firmware tab Checking Status Checking Printer IdentificationClick Download Checking Printer and Media Status Viewing History Checking Printer Usage Checking the Media Supply Saving a Report Making a Test Print #1 Mid gray #2 Min gray #3 Boxes on mid gray #4 Grid on gray Configuration Print Server Starting the Print Server Application Indicator Description Closing the Print Server Application Using the Tool BarTool Bar Showing or Hiding the Tool Bar Changing the Source Folder Selecting a Log File Printing and the Print Queue Making PrintsAdding Print Jobs to the Print Queue Copy an image file into the Source folder see Manually Creating a Print Job Print Job Settings See Available Pixels = one inch Displaying a Dialog Box for Changing Print Job Settings To change settings for all jobs in the Source Folder To change settings when manually enqueuing jobs To change settings for jobs already in the queue Selecting the Number of Copies to Print Choosing Paper Cutting Boundaries Trim leading and trailing edges the paper Sharpening Images Labeling Prints Adjusting Borders on Prints Using Color Management Select the Color Management tab Select a Rendering Intent Selecting a Print Package or Layout Select the Packages and Layouts tab Select Scale to Fit or Scale to Fill Using Custom Printing Packages or Layouts Removing Jobs from the Print Queue To remove a specific jobTo remove multiple jobs To remove all print jobs Rearranging the Print Job OrderTo remove a range of jobs from the print queue To move a single job Suspending Printing To move multiple jobsTo move a range of jobs Resuming Printing Forcing Printing Server Preferences Attended and Unattended Printing Failed to print Setting Print Queue Limits Allocating Disk Space to Print Job Folders Selecting a Startup State Command Files Creating and Printing Command Files Allowable Command File Commands Labelprinterserialnumber True Command File Rules Print Server Sample Command File Following is an example of a typical command file When to Calibrate the Printer CalibrationStarting the Calibration Application Status Bar Calibration Process Closing the Calibration ApplicationProcess Overview Selecting a Calibration Starting Point Printing a Calibration Target To print a calibration target Analyzing a Calibration Target For visual analysis For analysis on a patch reading densitometer For analysis on a strip reading densitometer For file analysis Sending a LUT to the Printer When to Send a LUT to the Printer To Send a LUT to the PrinterFrom the Calibration menu select Send LUT to Printer Making Temporary Color Adjustments Performing a Complete Calibration Analysis Changing Calibration Settings Rite DTP-36 Add new media Working with Media and PrintersAdding New Media To add new media Importing a Media Type Catalog Deleting Media from the Media ListTo import a media catalog Viewing Calibration Data Graphs Importing a Printer Model Catalog Reference Completed Calibration EventApproved Densitometers Calibration Tolerance Level Printer Drivers Image Color Management ICM Windows XP / Windows Operating Systems To Change Settings for All Print Jobs To Change Settings for the Current Print JobLaying Out Scaling a Document Click the Layout or Paper/Quality tab Click Advanced Creating a Custom Form Enter the Form Description and Paper Size To Use a custom form from an application Using Package Printing Using Standard Printing Packages100 101 Using Custom Printing Packages 102 Cutting Prints 103 Adding a Logo to a 104 Windows 98/ME Operating Systems Displaying the Properties Screen105 106 107 Important You must use this size for all standard packages 108 109 110 Macintosh Operating System 111 Adding a Custom Paper Size 112 Using the Print Dialog Box 113 Viewing a Summary of Print Settings 114 Check Use Logo Placing the Logo115 Editing Scale Using Printer OptionsEditing Opacity 116 Choosing Glossy or Matte Cutting Prints117 Sharpening Prints 118 119 Click Select Custom Package 120 Using Online Help Getting Help121 Viewing a Help System 122 Using Context Sensitive Help Viewing Help for Printer Drivers123 Troubleshooting 124 125 126 Appendix a Creating Custom Printing Packages or Layouts127 Specifications for creating a template file 128 Glossary Printer control panel Media namePackage Print job Print queue Index Index-1 Index-2 Macintosh Index-3 Index-4 Index-5 Index-6 Index-7