Customer Communication Appendix A
LabWindows/CVI Standard Libraries A-2 © National Instruments Corporation

FTP Support

To access our FTP site, log on to our Internet host, ftp.natinst.com, as anonymous and use your
Internet address, such as joesmith@anywhere.com, as your password. The support files and
documents are located in the /support directories.

E-Mail Support (currently U.S. only)

You can submit technical support questions to the appropriate applications engineering team through e-
mail at the Internet addresses listed below. Remember to include your name, address, and phone number
so we can contact you with solutions and suggestions.
GPIB: gpib.support@natinst.com
DAQ: daq.support@natinst.com
VXI: vxi.support@natinst.com
LabVIEW: lv.support@natinst.com
LabWindows: lw.support@natinst.com
HiQ: hiq.support@natinst.com
VISA: visa.support@natinst.com
Lookout: lookout.support@natinst.com
Fax and Telephone Support
National Instruments has branch offices all over the world. Use the list below to find the technical
support number for your country. If there is no National Instruments office in your country, contact the
source from which you purchased your software to obtain support.

Telephone Fax

Australia 03 9 879 9422 03 9 879 9179
Austria 0662 45 79 90 0 0662 45 79 90 19
Belgium 02 757 00 20 02 757 03 11
Canada (Ontario) 519 622 9310
Canada (Quebec) 514 694 8521 514 694 4399
Denmark 45 76 26 00 45 76 26 02
Finland 90 527 2321 90 502 2930
France 1 48 14 24 24 1 48 14 24 14
Germany 089 741 31 30 089 714 60 35
Hong Kong 2645 3186 2686 8505
Italy 02 413091 02 41309215
Japan 03 5472 2970 03 5472 2977
Korea 02 596 7456 02 596 7455
Mexico 95 800 010 0793 5 520 3282
Netherlands 0348 433466 0348 430673
Norway 32 84 84 00 32 84 86 00
Singapore 2265886 2265887
Spain 91 640 0085 91 640 0533
Sweden 08 730 49 70 08 730 43 70
Switzerland 056 200 51 51 056 200 51 55
Taiwan 02 377 1200 02 737 4644
U.K. 01635 523545 01635 523154