Troubleshooting
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U.S. Cellular® 4G LTE™ Router (LG2200D)
WiFi Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem:
•Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the router. If it is off, you can press the WiFi On/Off button
on the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, your wireless network is hidden and does not
display in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)
•Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves.
•Are objects between the router and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network by using the ping utility in your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, select Start > Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out