172 Chapter 7 Using the BCM Fault Management System
NN40020-600NN40020-600
128 10007 critical Service
Manager
Service Manager -
Call Detail
Recording Service
(CDRService) has
stopped
unexpectedly.
Service Manager is
attempting to restart
the service.
Check for
corresponding alarm
10107 or 10307. If
service doesn't
restart then reboot
system and contact
your local support
group.
Yes Yes Yes Yes
129 10008 critical Service
Manager
Service Manager -
Voice Application
Interface Service
(ctiserver) has
stopped
unexpectedly. This
will affect CallPilot,
System Set Based
Admin and the
modem. Service
Manager is
attempting to restart
the service.
Check for
corresponding alarm
10108 or 10308. If
service doesn't
restart then reboot
system and contact
your local support
group.
Yes Yes Yes Yes
131 10009 critical Service
Manager
Service Manager -
Modem Call Control
(modemcc) has
stopped
unexpectedly. This
will affect Dial-In
and Dial-Out using
the integrated
modem. Service
Manager is
attempting to restart
the service.
Check for
corresponding alarm
10109 or 10309. If
service doesn't
restart then reboot
system and contact
your local support
group.
Yes Yes Yes Yes
132 10010 critical Service
Manager
Service Manager -
System Set Based
Admin Feature9*8
(ssba) has stopped
unexpectedly.
Service Manager is
attempting to restart
the service.
Check for
corresponding alarm
10110 or 10310. If
service doesn't
restart then reboot
system and contact
your local support
group.
Yes Yes Yes Yes
133 10011 critical Service
Manager
Service Manager -
Computer
Telephony Service
(Cte) has stopped
unexpectedly. This
will affect LAN CTE
and the Line Monitor
in BCM Monitor.
Service Manager is
attempting to restart
the service.
Check for
corresponding alarm
10111 or 10311. If
service doesn't
restart then reboot
system and contact
your local support
group.
Yes Yes Yes Yes