84 Chapter 4 BCM50 Security Policies and Accounts and Privileges
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If you use RADIUS for authenticating and authorizing users, and the RADIUS servers are not
in-service or are out-of-contact, the BCM will revert to using local authentication.
When you select RADIUS as the authentication method, user IDs and passwords will be
authenticated on the RADIUS server for the following tasks:
administration of the BCM using Element Manager
access to the BCM website
access to the BCM Monitor
dial-in access to the BCM using modem or ISDN
Contact Centre administration
BCM Amp configuration
CTE DA ProAE
telset administration
IP set registration
voicemail and web-based administration
Call Detail Recording functionality

To set the authentication method

1Select Configuration, Administrator Access, Security Policies > Authentication Service
Policy.
2From the Account Management drop-down menu, select Local Authentication or RADIUS.
If you select RADIUS, follow the procedure for “Configuring an authentication server” on
page 84.

Configuring an authentication server

To authenticate users on a centralized RADIUS server, you must configure the server using
Element Manager.

To configure an authentication server in Element Manager

1Select Configuration, Administrator Access, Security Policies > Authentication Service
Policy.
2Select a server to be the primary authentication server. Click in each column of the table to
enter the following attributes:
Column Value
Server name Name of the server to be used for authentication
Server IP address IP address of the server to be used for
authentication