Nortel Networks BCM50 2.0 BCM50 integrated launch of related applications

Chapter 3 BCM50 Management Environment 63
BCM50 Administration Guide
Figure 13 Application log panel
BCM50 integrated launch of related applications
BCM50 Voicemail and CallCenter applications are managed by CallPilot Manager, and real-time
system activity is monitored with the BCM Monitor. All of these applications can be launched
through buttons provided at an appropriate location in the Element Manager. You can specify
whether you want to pass logon credentials to applications launched from the Element Manager
under View > Preferences > Tool Launch. When you pass logon credentials to these
applications, you do not need to re-enter your password when the BCM Element Manaager
launches them. These applications also have application-based Help systems.
You can launch CallPilot Manager by clicking by the Launch CallPilot Manager button under
Configuration Task > Applications > Voice Messaging/Contact Center.
Figure 14 on page 64 shows the location of the Launch CallPilot Manager button. See the
CallPilot Manager Setup and Operation Guide for more information on the CallPilot Manager
application.
The Launch CallPilot Manager button is only visible in Element Manager to groups with the
CallCenter privilege assigned to them.