Chapter 10 BCM50 Utilities 269
BCM50 Administration Guide

Performing a cold reset of BCM50 telephony services

To perform a cold reset of BCM50 telephony services

1Click the Administration tab.
2Open the Utilities folder, and then click Reset.
The Reset panel opens.
3Click the Cold Reset Telephony Services button.
The Cold Reset Telephony dialog box displays.
4Configure the Cold Reset Telephony attributes.
5Click the OK button.
All telephony services are reset, including LAN CTE, Voicemail, and IP telephony.
Diagnostic settings
Diagnostic settings is a utility that allows you to determine the level of system reporting you
require for released ISDN or VoIP calls. You can choose to have no text, a simple explanation, or
a detailed explanation.
This section provides the procedures “To set Release Reasons”.

To set Release Reasons

To set Release reasons, follow these steps:
1Click Administration, Utilities, Diagnostic settings.
2Click the Telephony tab.
The Release Reasons panel appears. See Figure 39.
Caution: Performing a cold reset of telephony services erases all telephony
programming, as well as all Voice Message mailboxes and messages. Telephony
services will restart with all telephony programming at default values for the
specified region, template, and start DN, for the current software release level.
Table 69 Configure Hard Reset Telephony attributes
Attribute Action
Region Specify the startup region.
Template Specify the startup template. Options are: PBX or DID.
Start DN Specify the startup DN. The default value is 221.