Section 6
TROUBLESHOOTING
The Omni reader is easy to install and use. Most problems encountered can be attributed to:
·Incorrect Interface Cabling
·Incorrect Configuration Setup
·Bad Magnetic Stripe Quality
·Poor Bar Code Quality
General Procedures
The troubleshooting process can be simplified by following these simple diag- nostic procedures.
1.The unit should emit two beeps when power is first applied and the LED should turn green. If this does not happen, the unit is not receiving power.
2.Once it has been confirmed that the unit is correctly powered, try swiping a credit card. If the decode is successful, the LED will turn amber and the data will be sent out, accompanied by a beep. The LED will turn green after the data has been transferred. If the decode fails, the LED will turn red for about 2 seconds to indicate a “bad read” with no beep.
3.Once the unit has indicated a “good read,” then proceed to check the inter- face cabling connections.
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