Chapter 6

Technical information

This chapter provides troubleshooting and other technical information about using OmniPage Pro 12. Please also read the online Readme file and other help topics, or visit the ScanSoft web pages. Its scanner section contains detailed and regularly updated information about scanner setup and support. The Readme file contains last-minute information relating to OmniPage Pro. Access to the Readme file and to ScanSoft’s web pages is provided in the Help menu.

This chapter contains the following information:

Troubleshooting

Solutions to try first

Testing OmniPage Pro

Increasing memory resources

Increasing disk space

Text does not get recognized properly

Problems with fax recognition

System or performance problems during OCR

ODMA support

Advanced features in Schedule OCR

Supported file types

File types for opening and saving images

File types for saving recognition results

Uninstalling the software

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OmniWare Pro 12 ScanSoft manual Technical information