Troubleshooting
9.6No Printout
•Self-test printout does not start
•Make sure that you have closed the cover.
•Check if paper is loaded in the printer.
•Check if ribbon cassette is installed correctly on
•Printing does not start
•Check if the physics and logic connection between printer and host system are correct and at least one LED should be light.
•Check if LCD displays ON LINE and check if the communication interface parameters have been set up correctly.
•Make sure that the printer is connected to the host computer. (Refer to Paragraph
•1.8 Connection to the System). Make sure that connectors are properly fixed at both ends.
•Make sure that the printer is receiving data from the host computer.
•Make sure that the correct protocol is enabled.
•Make sure that you have selected the correct port (if the automatic feature has not been selected).
•Make sure that paper is loaded.
•Make sure that the ribbon is installed.
•Examine the ribbon path. Does the ribbon pass in front of the whole printhead? Adjust the ribbon if necessary.
