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| Operating Instructions |
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Problem |
| Cause and Remedy |
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Timer recording is not | • | The day of the week is not checked at [Day of the Week |
working. |
| Setting] on the timer settings page. |
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| → Check the day of the week to enable timer recording. |
| • | Timer is disabled. |
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| → Select [Enable] at timer setting on the timer settings |
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| page. |
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You cannot pan or tilt the | • | Pan/tilt operation is not permitted on the camera’s |
camera. |
| setting. |
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| → Permit the pan/tilt operation on the camera’s setting. |
| • | The camera does not support pan/tilt operation. |
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This software is unstable | • | Your PC specification does not meet the requirement. |
or does not work. |
| → Close other applications. |
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The audio cannot be | • | The camera does not support audio. |
listened during |
| → The camera should support audio. |
monitoring. | • | Microphone is not properly connected. |
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| → Confirm that microphone is properly connected. |
| • | Volume setting on your PC is muted or set to minimum. |
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| → Adjust the volume on the volume control window on |
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| your PC. |
| • | The speaker is malfunctioning. |
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| → Confirm that the speaker is working. |
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Audio cannot be listened | • | [Image Only] is selected at [Audio Recording Settings] |
while viewing recorded |
| on the image settings page. |
images of the camera with |
| → If [Image Only] is selected, the audio is not recorded. |
audio. |
| Select [Audio and Image] to record audio. |
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Audio is not synchronized | • | Audio delays 1 or 2 seconds after the image. |
with images on the |
| Audio may be interrupted or the image may be paused. |
monitoring or playback. |
| This is not a problem. |
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The resolution and image | • | The resolution and image quality control set on the |
quality control do not |
| camera do not function with this software. |
function with this |
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software. |
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