Others
Q&A Troubleshooting
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. ●●Use within the communication range of the wireless LAN network.
●●Connection types and security setting methods are different depending on the wireless access point. → Refer to the operating instructions of the wireless access point.
●●When the radio waves are interrupted, the condition may improve by moving the location or changing the angle of the wireless access point.
●●It may not automatically connect when the network SSID of the wireless access point is set not to broadcast.
→ Set the network SSID of the wireless access point to broadcast.
●●Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated nearby?
→ Radio waves may get interrupted when used simultaneously. Use them sufficiently away from the device.
●●Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the 5 GHz band?
→ The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is recommended. It cannot be used simultaneously with this camera if it is not compatible.
●●When the battery indicator is flashing red, the connection with other equipment may not start or the connection may be disrupted. (A message such as [Communication error] is displayed.)
Wireless access point is not displayed. Or it cannot be connected. ●●Check if the wireless access point to connect is in operating state.
●●The camera may not display or connect to a wireless access point depending on the radio wave condition.
→ Perform the connection closer to the wireless access point.
●●It may not display even if the radio waves exist depending on the setting of the wireless access point.
→ Check the settings of the wireless access point.
●●The wireless access point may not be found depending on the radio wave condition. → Perform the [Manual Connection]. (→231)
●●Is the network SSID of the wireless access point set not to broadcast?
→It may not be detected when it is set not to broadcast. Enter and set the network SSID. (→232) ●●Try the following:
→Move this unit closer to the wireless access point
→Remove the obstacles between this unit and the wireless access point
→Change the direction of this unit
It takes long time every time to connect to a smartphone.
●●It may take longer time to connect depending on the
This unit is not displayed in the
●●Try switching the ON/OFF of the
I have forgotten the login ID or password for the “LUMIX CLUB”. ●●Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service user registration of the “LUMIX CLUB”.
●●Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless access point.
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