Panasonic KX-TVM50 installation manual KX-TA Series PBX Programming for Inband Integration

Models: KX-TVM50

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5.7 KX-TA Series PBX Programming for Inband Integration

5.7KX-TA Series PBX Programming for Inband Integration

Note

The following procedures can also be used for KX-TE series PBXs if programming via the Manager Extension is preferred.

APT Integration is recommended when using the VPS with a KX-TE or KX-TA series PBX, however, Inband Integration is necessary when:

the PBX has available SLT ports but no available APT ports.

the software version of the KX-TA series PBX do not support APT Integration.

Note

If the PBX is programmed to use 2-digit extension numbers, DTMF Integration is not possible. Program the PBX to use 3-digit extension numbers using System Program [009].

1.Enable System Program [102] for each extension connected to the VPS.

This parameter is used to tell the PBX which extensions are connected to the VPS. Ports with this parameter enabled can receive Follow-on ID and DTMF Signalling (busy, answered, disconnect, etc.) if the Voice Mail Integration and Touchtone Integration features are also enabled.

2.Enable System Program [103] to turn on DTMF Integration. On extensions with the Voice Mail port parameter enabled, the PBX can send DTMF signals to indicate call status; this increases VPS efficiency. Codes apply to all transferred calls; trunk calls only indicate a disconnection (provided the PBX is programmed for CPC Detection, and the Telephone Company sends the CPC signal). Refer to the Sequence Codes in 5.2.3 PBX Interface Parameters.

3.Put all extensions connected to the VPS into the same extension group using System Program [600].

Reserve this extension group for these extensions! Do not mix other extensions into this group.

4.Enable hunting for the VPS extension groups using System Program [100].

5.Set the hunting type for the VPS extension groups to "Circular" using System Program [101].

6.At every VPS extension, temporarily connect an SLT or test set, go off-hook and dial 7301# to turn on Data Line Security. This prevents the PBX from sending Executive Override or Call Waiting tones to those extensions. We recommend that all Voice Mail port extensions have this feature enabled to avoid interruption during recording.

7.Select the appropriate trunk feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions.

Recommended trunk feature settings:

Installation Manual 189

Page 189
Image 189
Panasonic KX-TVM50 KX-TA Series PBX Programming for Inband Integration, Recommended trunk feature settings