Panasonic KX-TVM50 installation manual Line disconnection occurs

7.6 Troubleshooting

PROBLEM		PROBABLE CAUSE	POSSIBLE SOLUTION
Line disconnection occurs	•	Improper setting of the	• Adjust the transfer sequence
while transferring a trunk		sequence.	to that of the connected PBX
call.	•	Improper setting of the	and reset (see "Operator
Unable to transfer a trunk		hooking time.	Transfer Sequence" and
call.	• Improper setting of the CPC		"Extension Transfer
			Sequence" in 2.5.4
		signal.
			Parameters in the
	• "Transfer to CO" not enabled
			Programming Manual).
		on the PBX.
			• Adjust the hooking time to that
			of the connected PBX and
			reset (see "Flash Time" in
			2.6.1 Global Parameters in the
			Programming Manual).
			• Adjust the CPC signal to that
			of the connected PBX and
			reset (see "CPC Signal " in
			2.6.1 Global Parameters in the
			Programming Manual).
Unable to call an outside	•	Improper setting of the trunk	• Reset the trunk access
party.		call dial procedure.	sequence of the connected
			PBX (see "Dial Number" in
			2.1.4 Notification Parameters
			and "Number of Digits to
			Access Outside Line" in 2.5.4
			Parameters in the
			Programming Manual).
			• Also check "Outgoing Call No
			Answer Time" in 2.5.4
			Parameters in the
			Programming Manual.
			• When setting a Dial Number
			for Device Notification or a
			telephone number for External
			Message Delivery, keep in
			mind the "Note" for "Dial
			Number" in 2.1.4 Notification
			Parameters in the
			Programming Manual.
Unable to call an extension.	•	Improper setting of PBX	• Check the PBX Extension
		Extension Numbering Plan.	Numbering Plan.
Unable to access the	•	Improper setting of the	• Adjust the number of digits in
mailbox.		mailbox number.	the mailbox number (see
			"Mailbox Number" in 2.1.3
			Mailbox Parameters in the
			Programming Manual).

230 Installation Manual