Manuals
/
Panasonic
/
Musical Instruments & Equipment
/
Recording Equipment
Panasonic
KX-TVM50
installation manual
Troubleshooting
Models:
KX-TVM50
1
232
252
252
Download
252 pages
11.14 Kb
229
230
231
232
233
234
235
236
<
>
Troubleshooting
Specs
Install
System Connection Diagram
Dtmf Signalling
Password
System Administrator
Wiring Precautions
Subscribers Password Reset
Unable to access to
Page 232
Image 232
7.6 Troubleshooting
232 Installation Manual
Page 231
Page 233
Page 232
Image 232
Page 231
Page 233
Contents
ACD Report Server
Voice Processing System
Voice Processing System Version
System Components
Model Description
Important Safety Instructions
For users in Finland, Norway and Sweden
For users in Taiwan only
For users in Germany
Installation Manual
Other Information
Http//doc.panasonic.de
For Future Reference
Installation
Installing KX-TVM/NCV Maintenance Console
System Maintenance and Troubleshooting
Voice Processing System Overview
Feature Manual
About the Other Manuals
Trademarks
Programming Manual
Precautions for Users in the United Kingdom
Installation Manual
Table of Contents
105
KX-TE Series PBX Programming for APT Integration 115
120
137
154
157
163
172
Section Voice Processing System Overview
Basic System Construction
Main Unit
System Connection Diagram
Initial Configuration and Expansion Capabilities
Options
Optional Cards-KX-TVM50
Optional Cards-KX-TVM200/KX-NCV200
Installer Equipment and Software Requirements
Recommendations for System Configuration
No. of Ports No. of Optional Port Using AA Service Cards
No. of Trunks
KX-TVM200/KX-NCV200
PBX KX-TVM200/KX-NCV200
Compatible PBXs
PBX Model Integration Type
Voice Mail Integration
Overview
Connection Examples-KX-TVM50
DPT Integration
Slot
Slot Assigned as VM DPT ports
APT Integration
Slot Assigned as VM1 APT ports
Inband/No Integration
Connection Example KX-TVM204 × 6, DPT Integration Mode
Connection Examples-KX-TVM200/KX-NCV200
Specifications
Hardware
Software
Environment
Specifications
Section Installation
Installation Precautions
Before Installation
Wiring Precautions
Allowable Relative Humidity vs. Temperature
Environmental Requirements KX-TVM200/KX-NCV200 only
Hard Disk Drive Usage Environment
Operating Area
Necessary Tools not supplied
Unpacking
Names and Locations
Outside/Inside View
KX-TVM200/KX-NCV200
System Components
KX-NCV200 only
Power Switch
Factory Installed Flash Memory Card KX-TVM50 only
LAN Port Optional for KX-TVM50
USB Port
Installation Manual
Opening/Closing the Covers
Opening the Covers
Removing/Attaching the Front Cover
Removing the Front Cover
Closing the Covers
Attaching the Front Cover
Opening/Closing the Covers
Removing the Dummy Cover Plates
Installing Optional Cards-KX-TVM50
Installation
1 2-Port Hybrid Expansion Card KX-TVM502
Included Items
No. of Ports No. of Useable Jacks
Installing Optional Cards-KX-TVM50
2 2-Port Digital Expansion Card KX-TVM503
Installing Optional Cards-KX-TVM50
Memory Expansion Card KX-TVM524
LAN Interface Card KX-TVM594
Insert and tighten the screw as shown Screw
Modem Card KX-TVM296
Installing Optional Cards-KX-TVM50
Installing Optional Cards-KX-TVM200/KX- NCV200
1 4-Port Digital Expansion Card KX-TVM204
Installing Optional Cards-KX-TVM200/KX-NCV200
Installing Cards in Slot 5 or Slot
Modem Card KX-TVM296
Connecting to the PBX
PBX Connections
Modular Plug Connection
PC Connection
USB Connection
LAN Connection
Modem Connection
PC Connection
Frame Earth Connection
Connecting the AC Adaptor
Connecting the AC Adaptor
Securing the Cables
Securing the Cables
Initialising the VPS During Installation
Wall Mounting the VPS
Wall Mounting
Mounting on a Wooden Wall
Wall Mounting
Mounting on a Concrete or Mortar Wall
Wall Mounting
Wall Mounting the AC Adaptor
Mounting on Wooden Wall
Mounting on Concrete or Mortar Wall
Mount the AC adaptor as shown
Install a screw here 83 mm
Wall Mounting Template for AC Adaptor
Install a screw here 110 mm
Wall Mounting
Section Installing KX-TVM/NCV Maintenance Console
Overview
KX-TVM/NCV Maintenance Console Installation
Password Security
System Requirements
Required Operating System
Installing KX-TVM/NCV Maintenance Console
Updating other Panasonic Drivers
Click Finish
Windows 98SE
Windows Me
Windows
Windows XP
Click Continue Anyway
Starting KX-TVM/NCV Maintenance Console
Starting KX-TVM/NCV Maintenance Console
Starting KX-TVM/NCV Maintenance Console
Section APT/DPT Integration with a Panasonic KX-T Series PBX
What is APT/DPT Integration?
When to Use APT/DPT Integration
3 APT/DPT Integration Features
Guidelines for APT/DPT Integration
Service Mode
PBX Control Mode
Trunk Service
Caller Name
Setting*3
Two-way Recording
Two-way Transfer
Caller ID Callback
Go to the Groups-VM DPT Group-Unit Setting screen
KX-TDA Series PBX Programming for DPT Integration
Go to Example Settings
Set the ports Connection to INS
Example Settings
Example Settings
Click Apply to save the changed data
Click Apply to save the changed data
Click Apply to save the changed data
Example Settings
Click Apply to save the changed data
KX-TDA Series PBX Programming for DPT Integration
KX-TDA Series Feature Programming for DPT Integration
Live Call Screening Password Assignment
Live Call Screening LCS Programming
Hang up or press the SP-PHONE button
Live Call Screening Password Cancelling
Live Call Screening Recording Mode Assignment
Press the Enter button
Press the Store button
Live Call Screening Private/Hands-Free Mode Assignment
Go to Extension-Wired Extension-Extension Settings screen
Live Call Screening Assignment via PC Programming
Live Call Screening Button Assignment
Two-way Transfer TWT Button Assignment
Two-way Recording TWR Button Assignment
Press
One-Touch Two-way Transfer One-Touch TWT Button Assignment
Press #
Voice Mail Transfer VTR Button Assignment
Go to Extension-Wired Extension-Flexible Key screen
Button Assignment via PC Programming
Live Call Screening Activation
Select Extension Number / Name for which you want to program
Two-way Recording TWR into Mailbox
Two-way Transfer TWT into Mailbox
One-Touch Two-way Transfer One-Touch TWT into Mailbox
Voice Mail Transfer VTR Programming
KX-TE Series PBX Programming for APT Integration
KX-TE Series PBX Programming for APT Integration
Example trunk feature settings
KX-TE Series PBX Programming for APT Integration
KX-TE Series PBX Programming for APT Integration
KX-TD Series PBX Programming for DPT Integration
KX-TD Series PBX Programming via the Managers Extension
Software Verification
Enter
Enter 117 or
Enter 118 or
KX-TD Series PBX Programming for DPT Integration
Version 4.03A5 0008301332 MUK
Choose Voice Mail Integration from the System Menu
Go to the 1-1 Slot Assignment screen
KX-TD500 PBX Programming for DPT Integration
Set Status to INS
KX-TD500 PBX Programming for DPT Integration
Go to the 1-3 Extension Port Assignment screen
Go to the 1-4 VPS DPT Port Assignment screen
Assign Extension Group No. for the port
KX-TD500 PBX Programming for DPT Integration
KX-TA Series PBX Programming for APT Integration
Recommended trunk feature settings
Extension Group
Port
Press the Store button Press END Hold
KX-TA Series PBX Programming for APT Integration
Completing the PBX-VPS Connection
Important information for KX-TE and KX-TA users
PBX
Screen output The 3-digit password you entered is displayed
Enter the jack number. Screen output # Stop Rec
KX-TD500
Go to 4-2 Extension Line screen
Click Apply
KX-TE Series
Installation Manual
Installation Manual
Live Call Screening Cancel Button Assignment
Two-way Recording Button Assignment
Press Store
Two-way Transfer Button Assignment
Voice Mail Transfer Button Assignment
Dial the Voice Mail extension number. Screen output VTR
Installation Manual
Click OK or Apply
KX-TE Series
Two-way Recording into Mailbox
Live Call Screening Password Control
Two-way Transfer into Mailbox
Restriction on TWR/TWT Activation KX-TD500 Only
Section
What is Inband Integration?
When to Use Inband Integration
Guidelines for Inband Integration
PBX Requirements for Inband Integration
Message Waiting Notification on an SLT
Dtmf Signalling
Screened Transfer from an SLT
Follow-on ID or Called Party ID
General Guidelines and Definitions
PBX Settings for Inband Integration
Global Parameters
PBX Interface Parameters
PBX Environment
Reconnect Sequence on Busy
Code Call State Sent to the Voice Mail Port When Default
Inband Signalling
Digit Translation Table Parameters
Transfer to Outside Parameters
Outside Transfer Sequence
Sequences for Voice Mail Integration
T1232/TE TD612 T308 TD816
Other
PBX Type
Go to the Groups-VMDTMF Group-Group Setting screen
KX-TDA Series PBX Programming for Inband Integration
Go to Example Settings
Installation Manual 165
Click Apply to save the changed data
Click Apply to save the changed data
KX-TDA Series PBX Programming for Inband Integration
Example Settings
Click Apply to save the changed data
KX-TDA Series PBX Programming for Inband Integration
KX-TE Series PBX Programming for Inband Integration
KX-TE Series PBX Programming for Inband Integration
Example trunk feature settings
Installation Manual 175
KX-TE Series PBX Programming for Inband Integration
KX-TD Series PBX Programming for Inband Integration
Main Menu
Choose Miscellaneous from the System Menu
KX-TD500 PBX Programming for Inband Integration
Set Card Status to INS
Set Port Status to INS
Assignment of the extension line to be connected to the VPS
Go to Example Settings
Example Settings
KX-TD500 PBX Programming for Inband Integration
Click Apply to save the changed data
Example Settings
KX-TD500 PBX Programming for Inband Integration
Click Apply to save the changed data
KX-TA Series PBX Programming for Inband Integration
Extension
Mailbox for Extension
Section Customising the System
Starting Up
Quick Setup
Before Programming
Starting Quick Setup
Using Quick Setup
System Security settings
PBX Environment settings
If Auto Configuration is started
Create mailboxes
Extension Numbers
Mailbox settings
Port/Trunk settings
Date and Time setting
Finalising Quick Setup
If Auto Configuration is skipped
Port/Trunk settings
Date and Time setting
Finalising Quick Setup
Voice Mail Service
Port/Trunk Settings
Automated Attendant Service
Interview Service
Custom Services
Port/Trunk Settings
Programming Custom Services
Example of a Menu & Transfer Custom Service
Operator Service
Confirming Custom Service Programming
Creating the Default Mailbox Template
Setting Mailboxes and Groups
Then click Edit Default Mailbox…
Setting Mailboxes and Groups
Editing a Mailbox
Subscribers Password Reset
Deleting a Mailbox
To set the new password
To delete the current password
Mailbox Groups
Subscriber Tutorial
Extension Groups
Recording Prompts
Training the Subscriber
Section System Maintenance and Troubleshooting
Initialising the VPS with KX-TVM/NCV Maintenance Console
Initialising the VPS
Initialising the VPS with the Mode Switch
Click OK
Initialising the VPS
Click Utility System Back up Make Backup
Backing Up the System
Backing Up the System
Resetting the VPS
Operation
Press the Reset button only
Utility
Reports
Troubleshooting
VPS
Line disconnection occurs
Unable to access to
Troubleshooting
Glossary
Autoplay New Message
Company Greeting
Dtmf
Follow-On ID
LCD
Mailbox Number
Non-Subscriber
Playback Volume/Speed Control
Rewind
System Administrator
VPS
Installation Manual
Installation Manual
Index
Numerics
151
Wall Mounting Template For KX-TVM50
Wall Mounting Template for KX-TVM200/KX-NCV200
Copyright PSQX4101ZA KK0806TM0
