Multilingual Selection Menu
Allows callers to select the language they would like to hear for voice guidance (system prompts). 3 languages can be selected for the Multilingual Selection Menu of the
Non-Subscriber
A caller to the VPS who does not own a mailbox.
Notification Method
(see "Message Waiting Notification")
On Hold Announcement Menu
Allows callers in a queue to listen to the prerecorded announcement or music while they are on hold.
One-touch Two-way Transfer (One-touch TWT)
Available with
Operator
3 different extensions can be assigned as operators for each time mode. Callers can be directed to an operator when they dial [0], when they have rotary or pulse telephones (and thus cannot dial while listening to VPS prompts), or when certain VPS features are programmed to direct callers to an operator.
Owner's Name
Each mailbox has an owner's name (subscriber name), and there are 2 ways that these names are stored in the VPS.
First, subscribers can record their own names; the VPS can announces this recorded name during transfers, Intercom Paging, and when callers use the Dialling by Name feature.
Second, the System Administrator can assign a text name for each subscriber. This allows callers to dial subscribers extension's by name (Dialling by Name) rather than by number. For example, a caller can dial
Password
A combination of numbers that protects a subscriber's mailbox from unauthorised access. If forgotten, the System Administrator or the System Manager can clear it so that the subscriber can select a new password.
Personal Custom Service
Similar to a Custom Service, allows callers to perform specific functions by pressing dial buttons on their telephones while listening to the subscriber's Personal Greeting Message. A subscriber's Personal Custom Service can allow callers to connect themselves to another extension, mailbox, outside telephone (such as the subscriber's mobile phone), etc., without the assistance of an operator. Each subscriber can create his or her own Personal Custom Service.
