7. Monitoring and Troubleshooting

Table 7-1. Health and Status Messages (3 of 4)

Message

What Message Indicates

What To Do

 

 

 

 

LOS at Net, Pt n

An LOS (Loss Of Signal)

1.

Verify that the network cable

 

condition has been detected

 

is securely attached at both

 

on the network interface. No

 

ends.

 

signal is being received on

2.

Verify proper NTU and LTU

 

Port n, possibly due to a local

 

 

configuration.

 

network problem.

 

 

 

 

 

 

3.

Contact network provider to

 

 

 

troubleshoot the line.

 

 

 

Mismatch Rate, Pt n

The LTU, set to a fixed DSL

Set the LTU to a compatible rate

 

rate, is attempting to operate

or replace the NTU.

 

at a rate the NTU is not

 

 

 

capable of.

 

 

 

 

 

 

Net Margin Threshold,

The signal-to-noise margin

1.

Check the Network

Pt n

has dropped below the

 

Performance Statistics

 

configured threshold.

 

screen for possible line

 

 

 

impairments.

 

 

2.

Set the unit to run at a lower

 

 

 

DSL line rate.

 

 

3.

Reconfigure the margin

 

 

 

threshold (if appropriate).

 

 

4.

Contact network provider to

 

 

 

troubleshoot the line.

 

 

 

NTU/LTU Mismatch,

The NTU is not compatible

Contact network provider.

Pt n

with the LTU.

 

 

 

 

 

 

NTU TS16 Not

The LTU is configured for

1.

Verify endpoint is a G.703

Supported

TS16 signaling and the NTU

 

product. EIA-530-A products

 

is not configured to support

 

do not support signaling.

 

TS16 signaling.

2.

Replace endpoint or

 

 

 

 

 

reconfigure TS16 to data.

 

 

 

 

OOF at Net, P n

An Out Of Frame (OOF)

1.

Check the Transmit Clock on

 

condition has been detected.

 

the unit and attached

 

An OOF condition is declared

 

equipment.

 

when 2 out of 4 frame

2.

Set the unit to run at a lower

 

synchronization bits are in

 

 

DSL line rate.

 

error.

 

 

 

 

 

 

3.

Contact network provider.

 

 

 

Payload Rate

The endpoint device is an

Reconfigure the EIA-530

Mismatch Pt n

EIA-530-A model that does

Payload Rate configuration

 

not support the configured

option to an acceptable rate.

 

EIA-530-A payload rate.

See Network Interface Options

 

 

Menu in Appendix A,

 

 

Configuration Options for

 

 

acceptable rates.

 

 

 

 

8700-A2-GB20-40

May 2002

7-5

Page 57
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Paradyne U8777, 8779 manual See Network Interface Options