Manuals / Pitney Bowes / Computer Equipment / Printer

Pitney Bowes Copyright Information, Revision B, Firmware Software Agreement, J693 - SV60824

Models: J693

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Copyright Information:

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Pitney Bowes. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Pitney Bowes.

All rights reserved. Printed in the United States of America.

Part Number: 88-2271-01

J693 - SV60824

Revision: B

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Pitney Bowes manual Copyright Information, Revision B, Firmware Software Agreement, J693 - SV60824

Contents

Operator’s Manual J693Page J693 - SV60824 Copyright InformationRevision B Firmware Software AgreementAgency Compliance and Approvals Gost-R FCC This device complies with FCC CFR 47 Part 15 Class AC US Listed Important Safety Instructions Page Getting Started Setting Up the PrinterUsing the Front Panel Printer OverviewAdjusting and Maintaining the Printer TroubleshootingSpecifications Appendix D Appendix AAppendix B Appendix CPage 1.0 About this Printer Memory 1.0.1 Standard FeaturesPrinting InterfacesSerial or interface cable æLabel roll 2.0 InspectionJ693 3.0 Installing the Printer Serial Port 3.0.1 Communications InterfacingRotate the Printhead Latch pforward to raise the printhead 3.1 Loading MediaJ693 Label Backing Removal 3.3Loading Ribbon Ribbon routing path Ribbon RemovalJ693 4.0.1 Ready Mode Normal Operation Ready Light ‘On’ 4.0 Operating the Front Panel4.0.2 Menu Mode Configuration Ready Light ‘Flashing’ 4.0.3 Quick Test M de Print Test Labels 4.0.4 Indicator Lights 4.0.5 LCD Displayn Liquid Crystal Display Level 1 Reset 4.0.6 Resetting the Printer4.0.6.1 Soft Reset Level 2 ResetContinued next page 4.1 Navigating the Menu SystemSAVE CHANGES? ENTER = YES MENU MODE4.1.1 Media Settings PRESENT ADJUST 4.1.2 Print ControlROW ADJUST COLUMN ADJUSTPrinter Options 4.1.3END OF PRINT Printer Options continuedGPIO PORT GPIO4.1.4 System Settings PRINTER KEY System Settings continuedCONFIGURATION LEVEL UPGRADE PRINTERrestored except CUSTOM ADJUSTMENTS SET FACTORY DEFAULTSNote The printer will reset automatically. All menu settings will beDPI EMULATION 4.1.5 Communications HOST SETTINGS 4.1.6 DiagnosticsDescription 4.2 Understanding the Display Messages4.2.1 The User Prompts and Condition Messages User Prompts and Condition MessagesUser Prompts and Condition Messages continued DescriptionConditions Conditions printer reset, thethat reset Description4.3.1 Print Quality Label 4.3 Printing from the Quick Test Mode4.3.2 Configuration Label 4.3.3 Quick Ribbon Test Label 4.3.4 Dot Test Pattern Label Faulty Test Pattern LabelGood Test Pattern Label 4.3.6 User Defined Label 4.3.5 Validation LabelSensor Eye Mark Position 5.0 Media Sensor AdjustmentMedia Type Sensor TypePage 5.1 Positioning Calibration 5.2 Media Sensor Calibration5.2.1 Standard Calibration Comment StepOperator Action Displayed MessageComment StepOperator Action Displayed MessageComment StepOperator Action Displayed MessageComment StepOperator Action Displayed MessageDisplayed Message Displayed MessageAction CommentDisplayed Message 5.2.2 Advanced Entry CalibrationStep Operator ActionDisplayed Message HQLRVIStep Operator ActionDisplayed Message JQQHQLRVIStep Operator ActionComment StepOperator Action Displayed MessageComment StepOperator Action Displayed MessageStep JRXYJTSRTWJQRU JRXYJTSJQRR5.3.1 Burn Line Adjustment 5.3 Printhead AdjustmentsNote When the Locking Screws are ‘snug’, turning the Adjustment Screws counter-clockwise will not move the printhead outward. If you have adjusted the printhead too far inward, restart the entire procedure 5.4 Printhead Replacement Method 5.5 Cleaning ScheduleRecommended Cleaning Schedule AreaNEVER use a sharp object to clean the Printhead 5.5.1 Cleaning the PrintheadNEVER use a sharp object to clean the Platen Roller in5.5.2 Cleaning the Platen Roller5.6 Updating the Application Program 5.5.3 Cleaning Interior and Exterior SurfacesDisplayed Message 5.6.1 Updating from the Ready ModeUpdate Procedure for Application Version 2.091 or greater StepDisplayed Message 5.6.2 Updating from the Download ModeRequired Update Procedure for Application Version 2.08 or earlier Step5.6.3 Application Update Problems Application Update Error MessagesDescriptions / Causes / Solutions Displayed Message 5.7 Updating the Boot Loader ProgramBoot Loader Update Procedure StepJ693 6.0 Troubleshooting Tips If experiencing this problem…Try this solution… Try this solution… If experiencing this problem…If no image is on the used ribbon If experiencing this problem…Try this solution… If an image is on the used ribbonTry this solution… If experiencing this problem…Description 6.1 Fault and Warning MessagesFault Messages Possible SolutionsFault Messages continued Possible SolutionsDescription Description Fault Messages continuedPossible Solutions reset has clearedIf media is moving Fault Messages continuedPossible Solutions DescriptionWarning Messages DescriptionAction Action 6.2 Hex Dump ModeWarning Messages continued DescriptionCommunications 7.0 Printer SpecificationsBar Codes Fontsprinting occurs upon over-temperature detection Printing SpecificationsEnvironmental Requirements MechanicalChar ASCII Control Code ChartContinued next page CharChar CharChar CharValid ASCII Characters Available Fonts and Bar CodesFonts FontSpacing FontHeight Widthuppercase Font 4 62-character alphanumericFont 5 62-character alphanumeric uppercaseFont 7 OCR-A, size Font 8 OCR-B, sizeJ693 Type Bar Code Summary DataValid ASCII Characters CodeBar Code D Interleaved 2 of Bar Code A Code 3 of Bar Code C UPC-E Bar Code E CodeBar Code G EAN-8 Bar Code I Codabar Bar Code B UPC-ABar Code M 2 Digit UPC addendum Bar Code N 5 Digit UPC addendum Bar Code K PlesseyBar Code L Interleaved 2 of w/module 10 checksum and shipping bearer barsBar Code S UCC/EAN Code 128 Random Weight Bar Code T Telepen Bar Code u UPS MaxiCode Bar Code v FIMJ693 Printhead Resolution Print Resolutions and Maximum WidthsModule Assignments Resolutions and WidthsFunction Speed Settings and DefaultsDefault Setting J693These software files and programs are available on our web site Menu System Multi-Language SupportRequired Software CommentContinued next page 2 Click the “Enable Macro” box and the following appearsCreating a Menu Language J693C Comments - This field can be modified with no effect Description OAdvance File Handling InformationMenu Language Error Message copy small.ls lpt1 /bJ693 Deletion of the selected language will set the printer to EnglishJ693 J693 Page J693 media hub Device in the printer used to support roll mediaMMPS millimeters per second Metric measurement of printer speeds registration Repeatable top to bottom alignment of printed labelsJ693 roll media A form of media that is wound upon a cardboard coreTOF top-of-form The start of a new label void An undesirable blank space in a printed imageJ693