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Pitney Bowes
J693 manual
Models:
J693
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109 pages
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Troubleshooting
Specifications
Install
Error codes
ASCII Control Code Chart
Printhead Replacement
Menu Mode Configuration Ready Light ‘Flashing’
Application Update Problems
Resetting the Printer
Diagnostics
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Contents
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Operator’s Manual
Page
Firmware Software Agreement
Copyright Information
Revision B
J693 - SV60824
C US Listed
Agency Compliance and Approvals
Gost-R FCC This device complies with FCC CFR 47 Part 15 Class A
Important Safety Instructions
Page
Printer Overview
Setting Up the Printer
Using the Front Panel
Getting Started
Specifications
Adjusting and Maintaining the Printer
Troubleshooting
Appendix C
Appendix A
Appendix B
Appendix D
Page
1.0 About this Printer
Interfaces
1.0.1 Standard Features
Printing
Memory
2.0 Inspection
Serial or interface cable æLabel roll
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3.0 Installing the Printer
3.0.1 Communications Interfacing
Serial Port
3.1 Loading Media
Rotate the Printhead Latch pforward to raise the printhead
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Label Backing Removal
3.3Loading Ribbon
Ribbon Removal
Ribbon routing path
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4.0 Operating the Front Panel
4.0.1 Ready Mode Normal Operation Ready Light ‘On’
4.0.2 Menu Mode Configuration Ready Light ‘Flashing’
4.0.3 Quick Test M de Print Test Labels
n Liquid Crystal Display
4.0.4 Indicator Lights
4.0.5 LCD Display
Level 2 Reset
4.0.6 Resetting the Printer
4.0.6.1 Soft Reset
Level 1 Reset
4.1 Navigating the Menu System
Continued next page
MENU MODE
SAVE CHANGES? ENTER = YES
4.1.1 Media Settings
COLUMN ADJUST
4.1.2 Print Control
ROW ADJUST
PRESENT ADJUST
4.1.3
Printer Options
GPIO
Printer Options continued
GPIO PORT
END OF PRINT
4.1.4 System Settings
UPGRADE PRINTER
System Settings continued
CONFIGURATION LEVEL
PRINTER KEY
automatically. All menu settings will be
SET FACTORY DEFAULTS
Note The printer will reset
restored except CUSTOM ADJUSTMENTS
DPI EMULATION
4.1.5 Communications
HOST SETTINGS
Diagnostics
4.1.6
User Prompts and Condition Messages
4.2 Understanding the Display Messages
4.2.1 The User Prompts and Condition Messages
Description
Conditions
User Prompts and Condition Messages continued
Description
Description
printer reset, the
that reset
Conditions
4.3 Printing from the Quick Test Mode
4.3.1 Print Quality Label
4.3.2 Configuration Label
4.3.3 Quick Ribbon Test Label
Good Test Pattern Label
4.3.4 Dot Test Pattern Label
Faulty Test Pattern Label
4.3.5 Validation Label
4.3.6 User Defined Label
Sensor Type
5.0 Media Sensor Adjustment
Media Type
Sensor Eye Mark Position
Page
5.2.1 Standard Calibration
5.1 Positioning Calibration
5.2 Media Sensor Calibration
Displayed Message
Step
Operator Action
Comment
Displayed Message
Step
Operator Action
Comment
Displayed Message
Step
Operator Action
Comment
Displayed Message
Step
Operator Action
Comment
Comment
Displayed Message
Action
Displayed Message
Operator Action
5.2.2 Advanced Entry Calibration
Step
Displayed Message
Operator Action
HQLRVI
Step
Displayed Message
Operator Action
JQQHQLRVI
Step
Displayed Message
Displayed Message
Step
Operator Action
Comment
Displayed Message
Step
Operator Action
Comment
JRXYJTSJQRR
JRXYJTS
RTWJQRU
Step
5.3 Printhead Adjustments
5.3.1 Burn Line Adjustment
Note When the Locking Screws are ‘snug’, turning the Adjustment Screws counter-clockwise will not move the printhead outward. If you have adjusted the printhead too far inward, restart the entire procedure
5.4 Printhead Replacement
Area
5.5 Cleaning Schedule
Recommended Cleaning Schedule
Method
5.5.1 Cleaning the Printhead
NEVER use a sharp object to clean the Printhead
in5.5.2 Cleaning the Platen Roller
NEVER use a sharp object to clean the Platen Roller
5.5.3 Cleaning Interior and Exterior Surfaces
5.6 Updating the Application Program
Step
5.6.1 Updating from the Ready Mode
Update Procedure for Application Version 2.091 or greater
Displayed Message
Step
5.6.2 Updating from the Download Mode
Required Update Procedure for Application Version 2.08 or earlier
Displayed Message
Descriptions / Causes / Solutions
5.6.3 Application Update Problems
Application Update Error Messages
Step
5.7 Updating the Boot Loader Program
Boot Loader Update Procedure
Displayed Message
J693
Try this solution…
6.0 Troubleshooting Tips
If experiencing this problem…
If experiencing this problem…
Try this solution…
If an image is on the used ribbon
If experiencing this problem…
Try this solution…
If no image is on the used ribbon
If experiencing this problem…
Try this solution…
Possible Solutions
6.1 Fault and Warning Messages
Fault Messages
Description
Description
Fault Messages continued
Possible Solutions
reset has cleared
Fault Messages continued
Possible Solutions
Description
Description
Fault Messages continued
Possible Solutions
If media is moving
Action
Warning Messages
Description
Description
6.2 Hex Dump Mode
Warning Messages continued
Action
Fonts
7.0 Printer Specifications
Bar Codes
Communications
Mechanical
Printing Specifications
Environmental Requirements
printing occurs upon over-temperature detection
Char
ASCII Control Code Chart
Continued next page
Char
Char
Char
Char
Char
Font
Available Fonts and Bar Codes
Fonts
Valid ASCII Characters
Width
Font
Height
Spacing
uppercase
Font 4 62-character alphanumeric
Font 5 62-character alphanumeric
uppercase
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Font 7 OCR-A, size
Font 8 OCR-B, size
Code
Bar Code Summary Data
Valid ASCII Characters
Type
Bar Code B UPC-A
Bar Code A Code 3 of Bar Code C UPC-E Bar Code E Code
Bar Code G EAN-8 Bar Code I Codabar
Bar Code D Interleaved 2 of
shipping bearer bars
Bar Code K Plessey
Bar Code L Interleaved 2 of w/module 10 checksum and
Bar Code M 2 Digit UPC addendum Bar Code N 5 Digit UPC addendum
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Bar Code S UCC/EAN Code 128 Random Weight
Bar Code T Telepen Bar Code u UPS MaxiCode Bar Code v FIM
Resolutions and Widths
Print Resolutions and Maximum Widths
Module Assignments
Printhead Resolution
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Speed Settings and Defaults
Default Setting
Function
Comment
Menu System Multi-Language Support
Required Software
These software files and programs are available on our web site
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2 Click the “Enable Macro” box and the following appears
Creating a Menu Language
Continued next page
C Comments - This field can be modified with no effect
copy small.ls lpt1 /b
OAdvance File Handling Information
Menu Language Error Message
Description
Deletion of the selected language will set the printer to English
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registration Repeatable top to bottom alignment of printed labels
media hub Device in the printer used to support roll media
MMPS millimeters per second Metric measurement of printer speeds
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void An undesirable blank space in a printed image
roll media A form of media that is wound upon a cardboard core
TOF top-of-form The start of a new label
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