If experiencing this problem…

Try this solution…

Intellifont™ will not print:

Intellifont™ format is Little/Big Endian

 

specific. The printer uses Big Endian. Refer

 

to your font supplier for information.

 

 

Light print on the right side

∙ The Printhead Leveling Cam may be

(facing the printer) of the

incorrectly adjusted; see Section 5.3.1.

label:

∙ The Platen Roller may be dirty or worn;

 

 

see Section 5.5.2.

 

 

Missing information in the

∙ Check the label format for character

printed label:

placement outside the dimensions of the

 

label; all row/column values must allow

 

enough space for the height/length of the

 

characters and bar codes to be printed

 

within the format size.

 

∙ The available memory may have been

 

exceeded by the memory requirement of

 

the label format. Try reducing the memory

 

allocated to either the internal module or

 

scaleable font caches; see System

 

Settings/Memory Settings – Section 4.1.4.

 

 

Missing print on left or right

Information may be formatted outside the

side of the label:

label dimensions. Check your software

 

program label size or check the values in the

 

menu for Print Control / Column Offset and

 

Print Control / Custom Adjustments /

 

Column Offset; see Section 4.1.2.

 

 

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J693

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Image 76
Pitney Bowes J693 manual If experiencing this problem… Try this solution…