Fault Messages (continued):

 

￿￿##￿￿Displayed￿"￿￿￿Message

 

Description

Possible Solution(s)

 

 

 

 

The ribbon sensor

1) Ensure that ribbon is

 

 

 

 

 

 

 

detects no or only

correctly loaded with the

 

 

 

 

sporadic ribbon

printhead locked down.

 

 

 

 

 

 

 

supply hub

2) Check the ribbon supply

 

 

 

 

movement; or the

 

 

 

 

and ribbon take up hubs for

 

 

 

 

sensor values may

 

 

 

 

obstructions that may be

 

 

 

 

have changed.

 

 

 

 

stopping movement.

 

 

 

 

 

 

 

 

 

 

 

 

3) Ensure that the ribbon

 

 

 

 

Note: The

 

supply core fits snugly on

 

 

 

 

ribbon sensor

 

the ribbon supply hub.

 

 

 

 

calibration will

 

4) Ensure that the media and

 

 

 

 

only take effect

 

 

 

 

 

after a Level 2

 

paper combination is

 

 

 

 

reset has cleared

 

correct.

 

 

 

 

the previously set

 

5) Perform a Level 2 Reset

 

 

 

 

values; see

 

 

 

 

 

 

(Section 4.0.6) and then a

 

 

 

 

Section 4.0.6.

 

 

 

 

 

 

 

Positioning Calibration

 

 

 

 

 

 

 

￿￿￿￿#￿￿￿￿￿￿￿￿"￿￿￿

 

 

 

(Section 5.1).

 

 

 

 

 

 

 

 

 

 

The printer has

Try cycling the printer power

 

 

 

 

 

 

 

 

detected a problem

‘Off’ and ‘On’. If the fault

 

 

 

 

applying the

does not clear, call for

 

 

 

 

 

￿￿￿￿￿￿"￿￿￿￿￿"￿￿￿

 

printhead heat

service.

 

 

 

 

strobe.

 

 

 

 

 

 

 

 

 

 

 

The printer has

Turn ‘Off’ the printer until

 

 

 

 

 

 

 

 

shutdown to allow

cool to prevent permanent

 

 

 

 

the printhead

damage due to an excessive

 

 

 

 

 

 

 

 

temperature to

printhead temperature.

 

 

 

 

cool.

 

 

 

 

 

 

 

 

(Continued next page)

J693

71

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Image 81
Pitney Bowes J693 manual Ribbon supply hub