Fault Messages (continued):

 

￿￿￿Displayed￿￿￿￿￿￿Message￿"￿￿￿

Description

Possible Solution(s)

 

 

The printer could

If media is moving:

 

 

 

 

not find the TOF

1) Press the FEED key. It

 

 

mark within the

 

 

 

 

may be necessary to re-

 

 

maximum label

 

 

calibrate the printer; see

 

 

length setting or it

 

 

Section 5.2.

 

 

found a TOF in an

 

 

 

 

 

unexpected place.

2) The Media Sensor may be

 

 

 

out of position. Readjust its

 

 

 

position; see Section 5.0.

 

 

 

3) The media may not be

 

 

 

properly loaded. Reload

 

 

 

media and ensure that the

 

 

 

Media Guide is positioned

 

 

 

properly; see Section 3.1.

 

 

 

4) The label may be longer

 

 

 

than the default value for

 

 

 

maximum length. Check

 

 

 

the Media Settings /

 

 

 

Maximum Label Length;

 

 

 

see Section 4.1.1.

 

 

 

5) The Media Sensor may be

 

 

 

obstructed. Check and

 

 

 

carefully remove any

 

 

 

obstruction (labels, paper

 

 

 

dust, adhesive, etc).

 

 

 

If media is not moving:

 

 

 

The printhead may not be

 

 

 

latched; close and lock the

 

SU￿￿￿￿￿￿￿￿￿￿￿"￿￿￿

 

printhead.

 

 

 

 

 

 

The printer has

Try cycling the printer power

 

 

 

 

detected a drop in

‘Off’ and ‘On’. If the fault

 

 

the 24-volt power

does not clear, call for

 

 

 

 

supply.

service.

 

 

 

 

72

J693

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Image 82
Pitney Bowes J693 manual If media is moving, If media is not moving