Address Book
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3In the Open dialog box navigate to the desired Address Book file (in XML format) to import.
4Click Open.
You will return to the Import File dialog box.
5Click OK.
The Address Book is imported and a confirmation message is displayed at the end of the process.
6Click Close.
Integrating the Global Address Book (GAB) of Polycom RealPresence Resource Manager or Polycom CMA with the Collaboration Server
The RealPresence Resource Manager or Polycom CMA application includes a Global Address Book (GAB)
with all registered endpoints. This address book can be used by the Collaboration Server users to add
participants to conferences.

Guidelines for integrating with the Global Address Book of Polycom

RealPresence Resource Manager or Polycom CMA

The Collaboration Server can use only one address book at a time. After you integrate the Polycom
RealPresence Resource Manager or Polycom CMA with the Polycom Collaboration Server, the CMA
address book replaces the Collaboration Server internal address book.
The Collaboration Server uses the RealPresence Resource Manager or Polycom CMA address book
in read-only mode. You can only add or modify CMA address book entries from the RealPresence
Resource Manager or Polycom CMA.

To Integrate the RealPresence Resource Manager or Polycom CMA Global Address Book

(GAB) with the Collaboration Server:

RealPresence Resource Manager or Polycom CMA Side

1In the RealPresence or Polycom application, manually add the Polycom Collaboration Server
system to the RealPresence Resource Manager or Polycom CMA system as directed in the
RealPresence Resource Manager or Polycom CMA Operations Guide.
When importing an Address Book, participants with exact names in the current Address Book will be
overwritten by participants defined in the imported Address Book.
The Collaboration Server acts as a proxy to all address book requests between the Collaboration
Server Web Client and the CMA. Ensure that firewall and other network settings allow the
Collaboration Server access to the CMA server.