IVR Services
Polycom®, Inc. 427
27 To modify the DTMF code or permission:
aIn the DTMF Code column, in the appropriate entry enter the new code.
bIn the Permission column, select from the list who can use this feature (Everyone or just the
Chairperson).
28 Click the Operator Assistance tab.
The Operator Assistance dialog box opens.
Secure Conference *71 Chairperson
Unsecured Conference #71 Chairperson
Request individual assistance
Note: This option is not available for SVC participants.
*0 Everyone
Request assistance for conference
Note: This option is not available for SVC participants.
00 Chairperson
Request to Speak 99 Everyone
By default, the Secure, Unsecure Conference and Show Number of Participants options are enabled
in the Conference IVR Service. These options can be disabled by removing their codes from the
Conference IVR Service.
•To disable the Text Indication option in the DTMF Code column, clear the DTMF code (*88) of
Show Number of Participants from the table.
•To disable the Secure Conference options, in the DTMF Code column, clear the DTMF codes of
both Secured Conference (*71) and Unsecured Conference (#71) from the table.
New Conference IVR Service Properties - DTMF Codes
Operation DTMF String Permission