RMX Manager Application
Polycom®, Inc. 462
Accessing or downloading the RMX Manager Installer
The RMX Manager installer can be downloaded or accessed and installed on your workstations using one
of the following methods:
●Accessing the RMX Manager Application Installer Directly from the MCU
●Downloading the RMX Manager application from the Polycom web site at
http://www.polycom.com/support and installing it. The Installation procedure is the same as if you
have downloaded the application from the Login screen.
●Accessing the RMX Manager Installer from the Login screen

Accessing the RMX Manager Application Installer Directly from the MCU

1Start Internet Explorer and in your browser enter:
http://<Collaboration Server IP Address>/RMXManager.html.
For example, if the Collaboration Server IP address is 10.226.10.46, enter in the browser the
following address: http://10.226.10.46/RMXManager.html.
The RMX Manager Version nnnn page is displayed.
Upgrade Notes
•When upgrading the RMX Manager application, it is recommended to backup the MCU list using
the Export RMX Manager Configuration option. For more details, see Import/Export RMX
Manager Configuration.
•When upgrading the RMX Manager from a major version (for example, version 8.7.0) to a
maintenance version of that version (for example, 8.7.0.x), the installation must be performed from
the same MCU (IP address) from which the major version (for example, version 8.7.0) was
installed.
If you are upgrading from another MCU (different IP address), you must first uninstall the RMX
Manager application using Control Panel > Add or Remove Programs.
New RealPresence Collaboration Server Installation Note
When managing the RealPresence Collaboration Server, upgrade/install the latest MCU version and
then install the latest RMX Manager application.
The Collaboration Server Installation and First Entry Configuration must be completed before
installing the RMX Manager application. For more details, see the Polycom® RealPresence
Collaboration Server 800s / Virtual Edition Getting Started Guide, Software Installation.
Once the connection to the Collaboration Server unit is established and the Login window is
displayed, the RMX Manager application can be installed.
Upgrade Notes
When upgrading the RMX Manager application, it is recommended to backup the MCU list using the
Export RMX Manager Configuration option.
When upgrading the RMX Manager from a major version (for example, version 8.7.0) to a
maintenance version of that version (for example, 8.7.0.x), the installation must be performed from
the same MCU (IP address) from which the major version (for example, version 8.7.0) was installed.
If you are upgrading from another MCU (different IP address), you must first uninstall the RMX
Manager application using Control Panel > Add or Remove Programs.