Condition

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Curl or wave

Wrinkles or creases

Back of printouts are dirty

Black pages

A

Suggested solutions

Ensure that the paper is loaded properly.

Check the paper type and quality. See “Paper Specifications” on page C.6.

Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

Ensure that the paper is loaded properly.

Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page C.6.

Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Try printing to the rear output slot.

Ensure that the paper is loaded properly.

Check the paper type and quality. See “Paper Specifications” on page C.6.

Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Try printing to the rear output slot.

Check for leaking toner. Clean the inside of the machine. See “Cleaning the Inside” on page 8.3.

The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.

The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.8.

The machine may require repair. Contact a service representative.

9.22TROUBLESHOOTING