Samsung CLX-318X manual Understanding display messages, Checking display messages

7.Carefully take the jammed paper out of the machine.

8.Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched.

Be careful no to pinch your fingers!

9.Pull down the fuser lever.

10.Close the rear door. Printing automatically resumes.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

•When you call for service, provide the service representative with the contents of display message.

•Some messages may not appear on the display depending on the options or models.

•[error number] indicates the error number.

•[tray type] indicates the tray number.

•[media type] indicates the media type.

•[media size] indicates the media size.

•[color] indicates the color of toner or imaging unit.

Message	Meaning	Suggested solutions
[COMM. Error]	The machine has a	Ask the sender to try
	communication	again.
	problem.
[Incompatible]	The machine has	The received fax data
	received a fax from	will be deleted.
	which is registered as	Reconfirm junk fax setup
	a junk fax.	(See "Changing the fax
		setup options" on
		page 1).
[Line Busy]	The receiving fax	Try again after a few
	machine did not	minutes.
	answer or the line is
	already engaged.
[Line Error]	Your machine cannot	Try again. If the problem
	connect with the	persists, wait an hour or
	receiving fax machine	so for the line to clear
	or has lost contact	and try again. Or, Turn
	because of a problem	the ECM mode on (See
	with the phone line.	"Fax setup
		(CLX-3185FN/CLX-3185
		FW only)" on page 1).
BOOTP problem	The IP address	Change the IP address
Auto IP Run	assignment is failed.	assignment method to
	This happens when	DHCP or Static. If you do
	Auto IP for BOOTP is	not change this option,
	set in SyncThru Web	the BOOTP server
	Service.	continually asks to
		assign the IP address.
BOOTP problem	The IP address	Change the IP address
Reconfigure DHCP	assignment is failed.	assignment method to
	This happens when	DHCP or Static. If you do
	Auto IP for BOOTP is	not change this option,
	not set in SyncThru	the BOOTP server
	Web Service.	continually asks to
		assign the IP address.

Troubleshooting_ 5