7.Carefully take the jammed paper out of the machine.

8.Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched.

Be careful no to pinch your fingers!

9.Pull down the fuser lever.

10.Close the rear door. Printing automatically resumes.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear on the display depending on the options or models.

[error number] indicates the error number.

[tray type] indicates the tray number.

[media type] indicates the media type.

[media size] indicates the media size.

[color] indicates the color of toner or imaging unit.

Message

Meaning

Suggested solutions

 

 

 

[COMM. Error]

The machine has a

Ask the sender to try

 

communication

again.

 

problem.

 

 

 

 

[Incompatible]

The machine has

The received fax data

 

received a fax from

will be deleted.

 

which is registered as

Reconfirm junk fax setup

 

a junk fax.

(See "Changing the fax

 

 

setup options" on

 

 

page 1).

 

 

 

[Line Busy]

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

 

 

 

[Line Error]

Your machine cannot

Try again. If the problem

 

connect with the

persists, wait an hour or

 

receiving fax machine

so for the line to clear

 

or has lost contact

and try again. Or, Turn

 

because of a problem

the ECM mode on (See

 

with the phone line.

"Fax setup

 

 

(CLX-3185FN/CLX-3185

 

 

FW only)" on page 1).

 

 

 

BOOTP problem

The IP address

Change the IP address

Auto IP Run

assignment is failed.

assignment method to

 

This happens when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

set in SyncThru Web

the BOOTP server

 

Service.

continually asks to

 

 

assign the IP address.

 

 

 

BOOTP problem

The IP address

Change the IP address

Reconfigure DHCP

assignment is failed.

assignment method to

 

This happens when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

not set in SyncThru

the BOOTP server

 

Web Service.

continually asks to

 

 

assign the IP address.

 

 

 

Troubleshooting_ 5

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Samsung CLX-318X manual Understanding display messages, Checking display messages, Message Meaning Suggested solutions