
7.Carefully take the jammed paper out of the machine.
8.Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched.
Be careful no to pinch your fingers!
9.Pull down the fuser lever.
10.Close the rear door. Printing automatically resumes.
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.
Checking display messages
•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the contents of display message.
•Some messages may not appear on the display depending on the options or models.
•[error number] indicates the error number.
•[tray type] indicates the tray number.
•[media type] indicates the media type.
•[media size] indicates the media size.
•[color] indicates the color of toner or imaging unit.
Message | Meaning | Suggested solutions |
|
|
|
[COMM. Error] | The machine has a | Ask the sender to try |
| communication | again. |
| problem. |
|
|
|
|
[Incompatible] | The machine has | The received fax data |
| received a fax from | will be deleted. |
| which is registered as | Reconfirm junk fax setup |
| a junk fax. | (See "Changing the fax |
|
| setup options" on |
|
| page 1). |
|
|
|
[Line Busy] | The receiving fax | Try again after a few |
| machine did not | minutes. |
| answer or the line is |
|
| already engaged. |
|
|
|
|
[Line Error] | Your machine cannot | Try again. If the problem |
| connect with the | persists, wait an hour or |
| receiving fax machine | so for the line to clear |
| or has lost contact | and try again. Or, Turn |
| because of a problem | the ECM mode on (See |
| with the phone line. | "Fax setup |
|
| |
|
| FW only)" on page 1). |
|
|
|
BOOTP problem | The IP address | Change the IP address |
Auto IP Run | assignment is failed. | assignment method to |
| This happens when | DHCP or Static. If you do |
| Auto IP for BOOTP is | not change this option, |
| set in SyncThru Web | the BOOTP server |
| Service. | continually asks to |
|
| assign the IP address. |
|
|
|
BOOTP problem | The IP address | Change the IP address |
Reconfigure DHCP | assignment is failed. | assignment method to |
| This happens when | DHCP or Static. If you do |
| Auto IP for BOOTP is | not change this option, |
| not set in SyncThru | the BOOTP server |
| Web Service. | continually asks to |
|
| assign the IP address. |
|
|
|