Solving other problems, Power problems | Samsung CLX-318X specs

Message	Meaning	Suggested solutions

Self Diagnostics	The engine in your	Please wait a few
Please wait	printer is checking	minutes.
	some problems
	detected.

Toner Supply Err.	The machine cannot	Remove the toner
▼	detect a toner	hopper sheet from the
	cartridge.	toner cartridge (See
		"Replacing the toner
		cartridge" on page 2). Or
		open and close the front
		door. If the problem
		persists, turn the power
		button off and on.

Too many Faxes	Too many faxes are	Remove received faxes.
Remove Job	received.

Solving other problems

The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative.

Other problems include:

•See "Power problems" on page 8.

•See "Paper feeding problems" on page 9.

•See "Printing problems" on page 10.

•See "Printing quality problems" on page 11.

•See "Copying problems" on page 14.

•See "Scanning problems" on page 14.

•See "Fax problems" on page 15.

•See "Samsung Scan and Fax Manager Problem" on page 15.

•See "Common Windows problems" on page 15.

•See "Common Linux problems" on page 16.

•See "Common Macintosh problems" on page 17.

Power problems

Click this link to open an animation about solving power problems.

Troubleshooting_ 8

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Samsung CLX-318X manual Solving other problems, Power problems

Contents

Multi-Functional Printer Contents Setting job timeout Setting the humidity mode Completing the Installation TroubleshootingUsing the save modes Setting the default paper Setting up Address Book Using Samsung Scan and Fax ManagerPreparing to fax Using a fax in your computer Adjusting the document settings Solving other problems Using the Smart Panel programUsing the Linux Unified Driver Configurator Maintenance parts Copyright Copyright Operating environment Safety informationImportant safety symbols Safety information Operating method Maintenance / Checking Installation / Moving Supply usage Regulatory information Laser Safety StatementOzone Safety Regulatory information Mercury Safety Power SaverRecycling Canadian Radio Interference Regulations Correct disposal of batteries in this productTaiwan only Radio Frequency Emissions FCC Information to the User FCC Statement for Wireless LAN use Russia only Germany only Turkey onlyFederal Communications Commission FCC Fax Branding Ringer Equivalence NumberYou should also know that Approvals and Certifications Replacing the Fitted Plug for UK OnlyDeclaration of Conformity European Countries Important warning EC Certification European States qualified under wireless approvals Wireless Guidance Regulatory Compliance StatementsOpenSSL License Original SSLeay License China only Regulatory information Convention Description Example About this user’s guideConvention About this user’s guide Downloadable Finding more informationMaterial name Description Samsung website Features of your new product Special FeaturesFeatures of your new product Features by Models Introduction IntroductionMachine overview CLX-3185/CLX-3185N/CLX-3185WK Front view Rear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW Scan/Email Direct USB CLX-3185FNWPS CLX-3185FW Introducing the useful buttons Understanding the Status LED WPS button CLX-3185WK/CLX-3185FW only Acknowledging the status of the toner cartridge Getting started Setting up the hardwareGetting started Supplied software System requirements Microsoft WindowsMacintosh Requirements Installing USB connected machine’s driverLinux Windows Installing the Unified Linux Driver Sharing your machine locally Installing the SmartPanelInstalling the Printer Settings Utility Setting up a host computer Check the Share this printer Setting up a client computerSelect All programs Accessories Windows Explorer Devices and Printers Using a wired network Network environmentIntroducing useful network programs IPv4 setting using SetIP Program Windows Printing a network configuration reportSetting IP address IPv4 setting using control panel Windows Installing wired network-connected machine’s driver Network parameter settingRestoring factory default settings Snmp Community Name Search againDirect Input Help Click Add on the Printer List Install Linux Driver and add network PrinterOpen the Applications folder Utilities Print Setup Utility HSelect Uninstall and click Uninstall Activating IPv6 IPv6 ConfigurationSetting IPv6 addresses Using SyncThru Web Service Using a wireless network Wireless network setup clx-3185fw/clx-3185wk only Items to prepare Installing a wireless network with cablesChanging WPS mode Setting a wireless network in PBC mode Setting a wireless network in PIN mode Setting a wireless network with USB cable For the Static method Wireless Network Setting Complete window appearsCase of WPA For the Dhcp method Creating the Ad-Hoc network in Windows Installing the machine on an Ad-Hoc wireless network Windows Creating the infrastructure network in Macintosh Click Continue on the Read Me window Creating the Ad-Hoc network in Macintosh Setting a wireless network with network cable IP setting using SetIP Program WindowsPreparing items Configuring the machine’s wireless network IP setting using SetIP Program MacintoshUsing SyncThru Web Service Resetting factory default values Completing the InstallationTroubleshooting Solving other problems Changing the clock mode CLX-3185FN/CLX-3185FW only Basic setupAltitude adjustment Setting the date and time CLX-3185FN/CLX-3185FW only Setting sounds Changing the default mode CLX-3185FN/CLX-3185FW only Setting the default paper Using the save modes Setting the humidity mode Setting job timeout Document feeder CLX-3185FN/CLX-3185FW only Media and trayLoading originals On the scanner glass Changing the tray size for print media Media sizes supported in each modeMode Size Source Selecting print media Media and tray Tray Tips on using the manual feeding methodLoading paper in the tray Printing on special media Acceptable Unacceptable EnvelopesTransparencies Labels Using the output support Setting the paper size and type Media and tray Basic printing Printer driver featuresPrinting Introducing useful software program Click Properties or Preferences Canceling a print jobUsing a favorite setting Opening printing preferences Using special print features Using help Using watermarks Change percentage of your documentFitting your document to a selected paper size Advanced Options Using overlay Macintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRN Printing from applications Linux printing Printer Properties window opens Configuring Printer PropertiesOpen the Unified Driver Configurator Printing files Changing the settings for each copy CopyingBasic copying Up or 4-up copying N-up Changing the default copy settingsUsing special copy features ID card copying Erasing background images Deciding the form of copy outputPoster copying Clone copying Copying For USB connected machine ScanningBasic scanning method Scanning originals and sending to your computer Scan to PC Setting up an e-mail account ID admin Password sec00000Scanning to Email Registering speed email numbers Changing the settings for each scan jobChanging the default scan settings Setting up Address Book CLX-3185FN/CLX-3185FW only Printing Address Book Using Samsung Scan and Fax ManagerUsing Address Book entries Searching Address Book for an entry Change Port tab Set Scan Button tab Windows Vista Scanning with TWAIN-enabled softwareScanning using the WIA driver Windows XP Scanning with network Macintosh scanningLinux Scanning Scanning with USB To save a Job Type setting for the next scan job Adding Job Type SettingsUsing the Image Manager To save a new Job Type setting Tools Name Function Using a fax in your computer Faxing clx-3185fn/clx-3185fw onlyPreparing to fax Sending a fax in your machine Sending a fax to multiple destinations Delaying a fax transmissionAdding documents to a reserved delay fax job Canceling a reserved delay fax job Receiving a fax in your machine Resolution Adjusting the document settingsReceiving in secure receiving mode Activating secure receiving mode Forwarding a fax to another destination Setting up Address Book Group dial numbers Printing sent fax report automatically Deleting a Address Book for entryPrinting Address Book About USB memory Plugging in a USB memory deviceScanning to a USB memory device Backing up data Printing from a USB memory device Viewing the USB memory status Managing USB memoryDeleting an image file Formatting a USB memory device Sending Machine status and advanced featureFax setup CLX-3185FN/CLX-3185FW only Changing the fax setup options Auto Report Copy setupChange Default Changing the copy setup options Clearing memory Printing a report Network CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW only Menu overviewItems Option Machine status and advanced feature Wlan Setting DHCPv6 ConfigWirelessd WPS Setting Introducing useful management tools To access SyncThru Web ServiceSyncThru Web Service overview Management tools Maintenance tab Using the Smart Panel programMail notification setup Setting the system administrator information SmarThru Using the Linux Unified Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver Configurator Printers tab Printers configuration windowPrinters Configuration Scanners Ports Switches to Printers configuration Switches to Ports configuration Scanners configurationPorts configuration Switches to Scanners configuration Finding the serial number MaintenanceAdjusting the color contrast Cleaning the machine Maintenance Scanner lid Scanner glass ADF sheet White sheet Cleaning the scan unit Maintenance parts Storing the toner cartridgeTips for moving & storing your machine Tips for avoiding paper jams TroubleshootingTroubleshooting Redistributing toner Clearing original document jams CLX-3185FN/CLX-3185FW only Clearing paper jamsMessage Location of Jam Go to Fuser unit area Paper exit area Message Meaning Suggested solutions Understanding display messagesChecking display messages Install Toner Dhcp problemReconfigure Call for service Replace Toner Prepare tonerReplace Fuser soon Power problems Solving other problems Condition Suggested solutions Paper feeding problems Condition Possible cause Suggested solutions Printing problems Printing quality problems White Spots Toner specksDropouts Printing Preferences, click Paper tab, Condition Copying problems Scanning problemsCondition Suggested solution Fax problems Samsung Scan and Fax Manager ProblemCommon Windows problems Common Linux problems Common Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available maintenance parts Replacing the toner cartridge Checking replaceable’s lifespan Replacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications SpecificationsHardware specifications Environmental specifications Electrical specifications Power ratingaPower consumption Type Size Dimensions Weighta Capacityb Print media specifications Contact samsung worldwide Contact Samsung worldwideCountry/Regio Customer Care Center Web Site Philippines Glossary Emulation Dot Matrix PrinterDuplex Duty Cycle IP address ITU-T No chartIeee Intranet Originals ResolutionModem NetWare Watermark Subnet MaskToner Cartridge UNC Path Index Network setup 4 number keypad 6 N-up copy 2 N-up printing FeaturesJob timeout setting Language 1 LCD display Maintenance parts 1 manual tray Print resolution, set Poster Power button 3, 6 power offPower saver Print resolution set Toner cartridge SyncThru Web ServiceUsing help Watermark Wi-Fi Protected Setup WPS Windows